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Hastings Direct: Personal Loans reviews

Name: Personal Loans
Rating: 4.63 (119 reviews)

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4.45

Based on 119 reviews, last reviewed 10th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Quick, great value for money, easy to you great service, quick, easy to use, all required info well displayed. Thank you Reviewed on: 28th September 2024

Latest lowest rating:

2

I had multiple loans but this company its on other l... I had multiple loans but this company its on other level 5 days + for money to come its a joke . People taking loans because they need cash asap most ... Read more Reviewed on: 28th August 2024

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About this product

You can apply for a Hastings Direct Personal Loan online with no need to send anything through the post.

If you decide to repay a Hastings Direct Personal Loan in full or in part, you won’t be charged a fee. Loans are available from £1,000 to £25,000, repayable over one to five years.

Hastings Direct Personal Loan reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

Hastings Direct Personal Loans reviews (119)

Review of the Hastings Direct, Personal Loans:

Easy, upfront loan agreement

I was pre-approved for this loan on a comparison site. I went through the application process and was offered the full amount and at the APR I was pre-approved for, which hadn't happened with other lenders. I was able to review the offer before accepting it, which again hadn't happened with other lenders and involved ringing them to cancel and return the money. I've logged into the 'My Loan' portal and it all looks very easy to navigate with options to make extra payments outside of the direct debit payments. I would only like to suggest they have a section to change the direct debit, as the account I needed the money in, isn't the one I want to repay the loan from. Reviewed on: 26th September 2024

Dated service

I would say they do what you really need, ie give you the money fairly promptly too which is a plus, however, there is no online/app access to view the state of the loan which is normally a given these days. If you want to make an additional payment or check the outstanding balance you have to go through the rigmarole of calling them. It feels like they are actively discouraging you from paying it off early. Hopefully this will be improved in the future. Reviewed on: 20th July 2022

Saved the day when my own bank let me down

I am a key worker and need a new car to get to work. My own bank a Spanish one beginning with letter S gave me the impression I was getting a loan at 3.1% I have a great credit rating and own my own house with no mortgage. When the loan was processed they actually changed the rate to 13.4 which put the monthly payments out of my reach. I had to go back to the car dealer and let him down. My dealer suggested I use Moneysupermarket.com to search for a better rate. Hastings Direct quoted me a rate of 5.1% and what they said didn't change. I can afford the monthly payments now and go to see the new car tomorrow. Felt relieved. Application was very straightforward and I would recommend. Reviewed on: 19th July 2022

Easy to apply and fair rates

Applying was easy, straight forward and rates offered were better than the banks. Reviewed on: 2nd July 2022

Straight forward process

Everything was as expected. No surprises. I'm pleased with the loan amount and interest rates were very competitive. My rate was illustrated before I applied and that was the rate I got, so very pleased. Reviewed on: 1st July 2022

Easy Application Process, Better Ongoing Management Required

The loan application process was easy, quickly dealt with and the funds made available within a very short time. I think beginning to end it only took me three days and I had funds in my account. What Hastings need to improve on is providing customers with an on line portal or an app whereby we can track our loans personally. When you visits the website there is no option to do this and the only access provided is via email which relies on people providing a response whereas with an on line account as so many loan companies have now, you can get a fairly instant answer and manage your account efficiently Reviewed on: 26th June 2022

Great company to deal with, no hassle

Great customer service, very help full, I felt like they couldn't be more helpful Reviewed on: 21st May 2022

Loan Review

An easy to follow application, with instant decision. Money was in the back in a few days. Follow up emails and notification of payments due. Excellent for my needs. Reviewed on: 21st May 2022

Excellent service

I found the process easy to follow and didn't have to wait for an answer to my application. It was instant. The money was transferred within 3 working days. Perfect Reviewed on: 21st May 2022

Excellent company , excellent service

If you need a loan , and your credit rating is good , This company will give you an instant decision unlike some of the high street banks. Reviewed on: 21st May 2022

So Easy and Quick Results!

So quick to get confirmation that I was accepted. The whole application and procedure was very easy to set up and the APR charged was brilliant. Reviewed on: 20th May 2022

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