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Haysto: Specialist Mortgage Broker reviews

4.96
Based on 446 reviews, last reviewed 20th May 2025
21% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

After a very difficult time trying to navigate getti... After a very difficult time trying to navigate getting a sole mortgage and all the hurdles I was coming against I was recommended Haysto. I was a litt... Read more Reviewed on: 20th May 2025
Lianne s's avatar
Lianne s

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025
Emily's avatar
Emily

About this product

Haysto Specialist Mortgage Broker reviews (446)

Review of the Haysto, Specialist Mortgage Broker:

Haysto help make the impossible possible!

5
Haysto were fantastic at helping us achieve what we thought was impossible on our dream house that needed a new roof! A bigger brand bank who we had our current mortgage with really messed us around. They told us we had to find the money to buy our house before we could get a mortgage and then fix the roof. Only then would they give us a mortgage. It was a ridiculous situation and we were at our lowest. When we thought all was lost we found Haysto. Fortunately they had an exceptional team who were efficient, hard working and excellent at customer service. Sadly the house we wanted got pulled off the market, but Haysto were really supportive at that difficult time. They were true to their word of no mortgage no full fee and they still kept our case open should the situation change. If you want a broker who is honest, hard working, patient with you and all that the house buying process brings as well as reassuring I suggest you use Haysto! We will be using them again 100%! Thanks Brad for all your help and kindness, when the next dream home come we’re calling you! Reviewed on: 19th February 2025

Haysto have been fab throughout the whole process, i...

5
Haysto have been fab throughout the whole process, i felt so at ease and informed throughout. I had lost hope of securing a mortgage offer before starting the application with Haysto however, they managed to pull it off and secure me a mortgage offer! The whole team have been amazing, special thanks to Albion who kept me updated throughout, answered all our questions and helped keep the stress at bay! Reviewed on: 3rd April 2025

Communication issues with in-house broker

4
​After experiencing communication challenges with my initial in-house broker, who was unable to secure a Decision in Principle (DIP) due to my adverse credit history, I turned to Haysto for assistance. Understanding the complexity of my situation, Haysto navigated the process seamlessly, providing prompt updates and clear communication throughout. As a first-time buyer, the waiting period was daunting, but Haysto's proactive approach relieved much of the anxiety. I'm thrilled to have received my mortgage offer and highly recommend Haysto to anyone facing similar challenges. Philip, Tia, Tabby and Troy have all been amazing from the get go. Reviewed on: 1st April 2025

Loved the portal- really easy to communicate via and...

5
Loved the portal- really easy to communicate via and easy to use. Reviewed on: 1st April 2025

Haysto made it happen !

5
Explained every step of the way into getting my mortgage , got the best deal , even when things got a bit tuff explained what the problem was so we could sort it out , thought my age and applying for a mortgage on my own and having past debts would not make it possible but haysto made it reality and it’s happened great job haysto . Reviewed on: 1st April 2025

Efficient, professional and good polite customer ser...

5
Efficient, professional and good polite customer service Reviewed on: 1st April 2025

Good quick responses

5
Good quick responses, they have a wide team of people to cater for every need. Reviewed on: 1st April 2025

Absolutely fantastic service from start to finish.

5
Absolutely fantastic service from start to finish. Reviewed on: 1st April 2025

Fantastic mortgage advisor and helpful advice.

5
Fantastic mortgage advisor and helpful advice. Quick and easy to get a mortgage from them Reviewed on: 31st March 2025

Very good!

5
Very good! No complaints from start to finish! Reviewed on: 31st March 2025

Excellent Service

5
From the first phone call, put at ease and all staff professional ensuring I fully understood what I was entering in. Caring and understanding and nothing was too much trouble. Attentive and always followed through with what they promised. Reviewed on: 31st March 2025