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Haysto: Specialist Mortgage Broker reviews

4.96
Based on 446 reviews, last reviewed 20th May 2025
23% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

After a very difficult time trying to navigate getti... After a very difficult time trying to navigate getting a sole mortgage and all the hurdles I was coming against I was recommended Haysto. I was a litt... Read more Reviewed on: 20th May 2025
Lianne s's avatar
Lianne s

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025
Emily's avatar
Emily

About this product

Haysto Specialist Mortgage Broker reviews (446)

Review of the Haysto, Specialist Mortgage Broker:

Haysto help make the impossible possible!

5
Haysto were fantastic at helping us achieve what we thought was impossible on our dream house that needed a new roof! A bigger brand bank who we had our current mortgage with really messed us around. They told us we had to find the money to buy our house before we could get a mortgage and then fix the roof. Only then would they give us a mortgage. It was a ridiculous situation and we were at our lowest. When we thought all was lost we found Haysto. Fortunately they had an exceptional team who were efficient, hard working and excellent at customer service. Sadly the house we wanted got pulled off the market, but Haysto were really supportive at that difficult time. They were true to their word of no mortgage no full fee and they still kept our case open should the situation change. If you want a broker who is honest, hard working, patient with you and all that the house buying process brings as well as reassuring I suggest you use Haysto! We will be using them again 100%! Thanks Brad for all your help and kindness, when the next dream home come we’re calling you! Reviewed on: 19th February 2025

The only broker who wanted to help!!

5
Was looking at a remortgage with swapping names on the mortgage. Was told it couldn't be done, and that I would have to lose my house by other brokers. Found haysto online and decided to give them a try after seeing many positive reviews. And now I see why, from the start they had nothing but a can do attitude and made the impossible, possible. They made the whole process simple and easy to understand and kept me informed every step of the way. I'm so glad I decided to choose haysto as they have now saved my home. I would definitely recommend them to anyone who is looking for any sort of mortgage needs. Thank you haysto! Reviewed on: 31st March 2025

Tom has been excellent for us!

5
Tom has been excellent for us, he is always on the ball and managed to solve any issues quickly if they arise. Our circumstances were difficult but he managed to find us a lender that was within our financial expectations. Glad we found Haysto as we were struggling and didn’t think we’d be able to get ourselves a mortgage. Reviewed on: 31st March 2025

Haysto have been brilliant!

5
Haysto have been brilliant from start to finish, especially Tia and Phil. Both of them were always on hand to reply to messages/calls the same day. They kept me well updated with everything and made sure to explain and help me understand everything I was agreeing to and signing before I did it. Would 100% recommend. Reviewed on: 31st March 2025

The team who were assigned to me where great, Ermira...

5
The team who were assigned to me where great, Ermira gave me constant support from the beginning through the mortgage process when Charley was assigned as my case manager, when faced with a worrying time it was good to have someone on hand to help support and give me peace of mind I cant thank them enough for helping achieve my mortgage. The portal is easy to use and keeps you up to date on where you are at in the process, you can book update calls with your case manager and talk to your mortgage advisor ( who was a like a guardian angel i must say) Reviewed on: 31st March 2025

Thank you to Haysto,

5
Thank you to Haysto, started this process in January for a remortgage. I was very dubious at the start that nothing would probably come of this, we didn’t have the best credit score and our needs a little complex. Tia and Josh worked so hard for us with kindness, no judgement and professionalism throughout the whole process. We got our remortgage offer last week, which we’re thrilled with. I would highly recommend Haysto, so if your in doubt give this company a call they will do all they can to help professionally. Reviewed on: 31st March 2025

5/5 star experience with haysto

5
Haysto were amazing and really helpful when it came to getting a mortgage, they were easily able to find me a mortgage. Every person involved in my case have all been really helpful and informative. I had an issue where the original lender pulled out last minute but Connor was able to find me a new lender in a matter of hours and it even turned out to be cheaper than the original. The software they use on their website makes it really easy to upload documents that they may need. Every one was lovely, so I would definitely recommend them to family and friends Reviewed on: 31st March 2025

Helpful when mortgage feel through

5
Helpful when mortgage feel through Reviewed on: 31st March 2025

Very good experience from start to finish.

4
Very good experience from start to finish. Found us a mortgage when never expected anyone would! Reviewed on: 31st March 2025

Efficient - good customer service.

5
Efficient - good customer service. Reviewed on: 31st March 2025

Amazing service

5
Great, clear and responsive service throughout! Reviewed on: 30th March 2025