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Heron Financial: Mortgage broker reviews

View other Heron Financial products
4.89
Based on 159 reviews, last reviewed 15th May 2026
14600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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2 star
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Latest highest rating:

5

Simply put.. just the best! We have used Aidan at Heron twice now, he is fab and we feel we're in very safe hands with the help and advice Aidan offers, wouldn't go anywhere else... Read more Reviewed on: 15th May 2026
Kelly J's avatar
Kelly J

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ
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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (159)

Great team great mortgage

5
The team were incredibly helpful, very kind, explained everything so it was easily understood and will recommend to anyone Reviewed on: 20th February 2026
Holly A's avatar
Holly A

Good, easy, and clear to work with

5
Good, easy, and clear to work with Reviewed on: 20th February 2026
Jess Stacpoole's avatar
Jess Stacpoole

Friendly, easy to use and reliable.

5
Friendly, easy to use and reliable. Simply explains everything and finds a good deal. No hidden costs, takes the stress out of things. Reviewed on: 20th February 2026
Michael 's avatar
Michael

Heron adapts to changing needs

5
I have been using Heron for 6 years. Firstly they supported me successfully through a complex mortgage application as a self employed person. From then my circumstances have changed over the years and they always understand my needs. I can’t recommend enough! Reviewed on: 20th February 2026
Deirdre J's avatar
Deirdre J

Excellent

4
Excellent customer service support, queries answered all the time, good explanation about the products, and very diligent in their work. Reviewed on: 20th February 2026
Elton C's avatar
Elton C

Fantastic, couldn't recommend more.

5
We had a complex purchase that involved an auction property, Heron made it totally effortless. They were always very quick to respond and their advice and guidance put us at ease throughout. They found us a great deal and we couldn't be happier in our new home Reviewed on: 20th February 2026
Olivia H's avatar
Olivia H

Aidan at Heron has been the most helpful person when...

5
Aidan at Heron has been the most helpful person when buying my house! I recommended Heron to my friends and family and two of them also secured a mortgage with Heron. Buying a house is complicated and can be stressful but dealing with Heron you don't feel any of it - there is no drama or panic, everything feels like it runs smoothly. Reviewed on: 20th February 2026
Felicity L's avatar
Felicity L

Good Mortgage advisor

5
Good Mortgage advisor, quick response time and able to find you the best mortgage deals with top lender. Reviewed on: 20th February 2026
Haroon R's avatar
Haroon R

Reliable

5
It’s great to have someone clearly lay out your options and explain everything. If I had to do it by myself I would spend a lot more time trying to figure it all out Reviewed on: 20th February 2026
Maria K's avatar
Maria K

I have used Heron Financial many times with my mortg...

5
I have used Heron Financial many times with my mortgage and they have always been on top of the market and responsive to my needs. Great service from Kane and the Team. Reviewed on: 20th February 2026
Shaun G's avatar
Shaun G

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