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Heron Financial: Mortgage broker reviews

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4.94
Based on 82 reviews, last reviewed 21st Feb 2026
7700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Great mortgage experience I had a great experience while applying for a mortgage. They managed my mortgage based on my needs. Reviewed on: 21st February 2026
Siamak S's avatar
Siamak S

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Heron Financial was founded in 2011, they are a digital-first, fee-free mortgage and protection broker supporting clients across the UK.

Heron Financial specialise in first-time buyers, remortgages, home movers, company directors, self‑employed clients, and more complex cases.

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Heron Financial Mortgage broker reviews (82)

Great mortgage experience

5
I had a great experience while applying for a mortgage. They managed my mortgage based on my needs. Reviewed on: 21st February 2026
Siamak S's avatar
Siamak S

Guided with Confidence Every Step of the Way

5
From start to finish, they made the process simple and reassuring. My partner and I always felt informed and confident in our decisions. The advisors were attentive, responsive and knowledgeable. Reviewed on: 21st February 2026
SL's avatar
SL

Efficient, professional and always available on the...

5
Efficient, professional and always available on the phone when in need. I continued their service for remortgaging with them as an agent. Reviewed on: 21st February 2026
Zainul D's avatar
Zainul D

Great experience so far

5
From start to finish of the initial stage of the mortgage, it’s been a great experience, and that relationship will continue during the lifecycle of the mortgage. Reviewed on: 21st February 2026
GB's avatar
GB

Exceptional service

5
I had a brilliant experience with my mortgage advisors, From the start, they were excellent, professional, and proactive in securing my mortgage deal. What really stood out was how alert they were to interest rate changes. Every time rates went down, they got in touch straight away and moved quickly to secure a new deal at a lower rate, making sure I didn’t miss out. Communication was clear, turnaround was fast, and I felt supported throughout. Highly recommend. Reviewed on: 21st February 2026
Kiran's avatar
Kiran

Always a good enough experience.

4
Always a good enough experience. Although I felt the last advisor who helped me with my remortgage wasn't overly helpful, but overall I have had a good experience this far. Reviewed on: 21st February 2026
Kyle M's avatar
Kyle M

trustful mortgage broker

5
responsive in follow up to keep customers update status Reviewed on: 20th February 2026
SW's avatar
SW

. "Tailored Advice, Seamless Experience" .

5
Our experience with financial advisor was seamless, since we are 1st time buyers they helped & guided us in every step as well as all our nuances' questions were answered and helped us to get some good product, Reviewed on: 20th February 2026
eera m's avatar
eera m

Heron financial made the process very easy and stres...

5
Heron financial made the process very easy and stress free. I received regular updates to keep me informed and I was always treated well and with respect. I am glad I have found this company because I own a few properties and I need to renew the mortgages quite often. I recommend Heron financial. Reviewed on: 20th February 2026
Angeles M's avatar
Angeles M

good communication, clear language used so you can f...

5
good communication, clear language used so you can feel empowered to make the right decision for you. Reviewed on: 20th February 2026
NNN's avatar
NNN

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