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Heron Financial: Mortgage broker reviews

4.94
Based on 72 reviews, last reviewed 20th Feb 2026
6800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Heron are helpful, responsive and supportive every... Heron are helpful, responsive and supportive every step of the way. Would 100% recommend. Reviewed on: 20th February 2026
Matthew McGuffey 's avatar
Matthew McGuffey

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Heron Financial was founded in 2011, they are a digital-first, fee-free mortgage and protection broker supporting clients across the UK.

Heron Financial specialise in first-time buyers, remortgages, home movers, company directors, self‑employed clients, and more complex cases.

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Heron Financial Mortgage broker reviews (72)

We’ve had 2 mortgages via Heron, and the service has...

5
We’ve had 2 mortgages via Heron, and the service has been excellent. They worked hard to find us the best range of options, and were diligent and timely in execute our choice. Reviewed on: 19th February 2026

Very competent staff, always there to help

5
Very competent staff, always there to help Reviewed on: 19th February 2026

They explained every step and it was not rushed.

5
They explained every step and it was not rushed. My options were laid out plain Reviewed on: 19th February 2026

Brilliant Team

5
The whole team at Heron were brilliant and Kane especially avail himself to address all our concerns during the process. Reviewed on: 19th February 2026

I've used Heron for years, recommended!!

5
I've used Heron for 4 mortgage deals so far. Been excellent every time. Reviewed on: 19th February 2026

Friendly, informative and supportive advice

5
I was provided with friendly informative advice, all my questions answered and the whole process was effortless. Every step fully explained and supported. I can’t thank Neve and Dalia enough for their work. Reviewed on: 19th February 2026

Wonderful experience - easy, quick and I saved money

5
Wonderful experience - easy, quick and I saved money Reviewed on: 19th February 2026

Highly recommend the team at Heron Financial!

5
Highly recommend the team at Heron Financial! We first used them as first-time buyers and have since returned for our remortgage and our latest house move. They make a stressful process feel smooth and easy. They are professional, efficient, and so friendly to deal with. They speak plain English and are always happy to clarify things, so you're never left feeling lost. We’ve already pointed friends and family their way and won't go anywhere else for future finance! Reviewed on: 19th February 2026

Excellent personalised service

5
We have some unusual circumstances and got very personalised helpful advice that suited our needs. We built a strong relationship with our advisor and he kept in touch through the whole process. Reviewed on: 19th February 2026

Nice. Got the job done

5
Fast, efficient and got the job done. Strong communication throughout the remortgage process and happy with the job end result. Reviewed on: 19th February 2026

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