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Heron Financial: Mortgage broker reviews

View other Heron Financial products
4.75
Based on 159 reviews, last reviewed 15th May 2026
32% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Simply put.. just the best! We have used Aidan at Heron twice now, he is fab and we feel we're in very safe hands with the help and advice Aidan offers, wouldn't go anywhere else... Read more Reviewed on: 15th May 2026
Kelly J's avatar
Kelly J

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ
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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (159)

Heron Mortgages provided a highly professional and e...

5
Heron Mortgages provided a highly professional and efficient service from start to finish. Their expertise was clear, securing competitive rates tailored to my needs while explaining every step with clarity. Communication was prompt and reliable, making the entire process smooth and stress-free. Their personalised approach and in-depth market knowledge truly set them apart. I would strongly recommend Heron Mortgages to anyone looking for a trustworthy and results-driven mortgage broker. Reviewed on: 20th March 2026
Neeta Sheth's avatar
Neeta Sheth

Professional, Reliable, and Ethically Driven

5
I’ve had an outstanding experience working with this mortgage broker and ethical financial provider. From the very beginning, their team demonstrated a genuine commitment to transparency, integrity, and putting my needs first. Navigating mortgages can be overwhelming, but they made the entire process clear, straightforward, and surprisingly stress-free. What really sets them apart is their ethical approach. They take the time to understand not just your financial situation, but your values too—ensuring that the products and advice they offer align with responsible and sustainable practices. I never once felt pressured into a decision; instead, I felt empowered with clear information and honest guidance. Their expertise is second to none. They secured me a highly competitive mortgage deal that I wouldn’t have found on my own, and they handled every detail with professionalism and efficiency. Communication was excellent throughout—prompt, friendly, and always willing to go the extra mile to answer questions. It’s rare to find a financial provider that combines deep industry knowledge with such a strong ethical foundation. I would wholeheartedly recommend them to anyone looking for trustworthy mortgage advice and financial services that genuinely put people and principles first. Reviewed on: 20th March 2026
Reece R's avatar
Reece R

Very informative and helpful guiding trough my mortg...

5
Very informative and helpful guiding trough my mortgage Reviewed on: 20th March 2026
Krisztina S's avatar
Krisztina S

Fast, easy, excellent.

5
Fast, easy, excellent. Great rates, updates every step of the way, would use in the future without hesitation. Reviewed on: 20th March 2026
Karolina A's avatar
Karolina A

It was fantastic the girls went above and beyond and...

5
It was fantastic the girls went above and beyond and got me my mortgage when no one else could Reviewed on: 20th March 2026
Samantha t's avatar
Samantha t

Very friendly and helpful

5
Very friendly and helpful. They were very polite and professional Reviewed on: 20th March 2026
William H's avatar
William H

Excellent mortgage advisor,

5
The mortgage consultancy has been helpful, concise and well customised for my needs. Reviewed on: 20th March 2026
B B's avatar
B B

Great advisors

5
Great advisors overall. Helped me navigate my first HTB mortgage and secured a great rate for me at the time. Reviewed on: 20th March 2026
Jonathan K's avatar
Jonathan K

Heron Mortgages provided a highly professional and e...

5
Heron Mortgages provided a highly professional and efficient service from start to finish. Their expertise was clear, securing competitive rates tailored to my needs while explaining every step with clarity. Communication was prompt and reliable, making the entire process smooth and stress-free. Their personalised approach and in-depth market knowledge truly set them apart. I would strongly recommend Heron Mortgages to anyone looking for a trustworthy and results-driven mortgage broker. Reviewed on: 19th March 2026
Bipin Sheth's avatar
Bipin Sheth

The team at Heron were knowledgeable, friendly and k...

4
The team at Heron were knowledgeable, friendly and kept me updated through the process. They did exactly what they said they would do and I can’t fault the level of service received Reviewed on: 19th March 2026
Ben T's avatar
Ben T

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