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Heron Financial: Mortgage broker reviews

4.90
Based on 155 reviews, last reviewed 1st Apr 2026
14300% increase in 5 star reviews
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Latest highest rating:

5

Excellent hardworking staff who go the extra mile Excellent hardworking staff who go the extra mile to ensure you are never left without an update. Very Efficient and great at their jobs! Reviewed on: 1st April 2026
D Scott's avatar
D Scott

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ

About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

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Heron Financial Mortgage broker reviews (155)

First remortgage

5
Aidan took over our remortgage for us after we had a very bad experience with a broker at another company. The difference in levels of service, communication and transparency was marked and we really appreciated his advice and the speed at which he moved it along for us. The service from the recommended surveyor and conveyancer were equally good. I would really recommend Heron and wouldn’t hesitate to use them again in future. Reviewed on: 19th February 2026

Best company ever! With the best people

5
Aiden has been so helpful with me application. Even since ive had the mortgage anytime I had questions Aiden was there ready to help. I also like how there is experts in different areas .like when I needed to understand insurances, they put me in touch with someone else to explaine everything Reviewed on: 19th February 2026

Smooth, good.

5
Smooth, good. Ment options are revisited multiple timea Reviewed on: 19th February 2026

Extremely helpful all along the way, they made the e...

5
Extremely helpful all along the way, they made the experience stress free. Reviewed on: 19th February 2026

Best digital first fee free model in the UK

5
Heron Financial has the best digital‑first, fee‑free models in the UK. The firm’s B‑Corp certification reinforces its commitment to responsible business practices, and the experience reflects that: clients (me) feel looked after, not sold to. Reviewed on: 19th February 2026

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