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Heron Financial: Mortgage broker reviews

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4.90
Based on 155 reviews, last reviewed 1st Apr 2026
14300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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2 star
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Latest highest rating:

5

Excellent hardworking staff who go the extra mile Excellent hardworking staff who go the extra mile to ensure you are never left without an update. Very Efficient and great at their jobs! Reviewed on: 1st April 2026
D Scott's avatar
D Scott

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ
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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (155)

The advisers were super helpful and knowledgeable wo...

5
The advisers were super helpful and knowledgeable worked around my availability and delivered what they said they would can’t fault them Reviewed on: 19th February 2026
Ben T's avatar
Ben T

Repeat broker, and will use again!

5
Used heron since first getting my mortgage. They are a trustworthy outfit that continue to impress Reviewed on: 19th February 2026
Lorry B's avatar
Lorry B

Brilliant, friendly down to earth people who truly d...

5
Brilliant, friendly down to earth people who truly do try to find the best they can for you. Wouldn't use anyone else Reviewed on: 19th February 2026
Kelly h's avatar
Kelly h

The advisor keeps updating the recent market rates,...

5
The advisor keeps updating the recent market rates, the process were smooth. Reviewed on: 19th February 2026
Byungwook C's avatar
Byungwook C

Brilliant service Kane help me get my first mortgage...

5
Brilliant service Kane help me get my first mortgage and made it stress free Reviewed on: 19th February 2026
Shannon 's avatar
Shannon

Keep up to date on progress, good advice given and g...

5
Keep up to date on progress, good advice given and great follow up. Recommend my son and they looked after him in the same way they did me. Reviewed on: 19th February 2026
Jack K's avatar
Jack K

First Time Buyer Support

5
Heron helped me with securing a mortgage deal as a first time buyer. They communicated every step of the way and made the process easy and stress free. They also provided invaluable expert knowledge about life insurance. Reviewed on: 19th February 2026
Lucy 's avatar
Lucy

5 stars!!

5
Excellent customer service - made the process quick, easy and stress free during a process that would typically have been stress inducing Reviewed on: 19th February 2026
Corey E's avatar
Corey E

Seamless experience, all offers available clearly ex...

5
Seamless experience, all offers available clearly explained to enable the best choice and kept up to date every step of the way. Would highly recommend. Reviewed on: 19th February 2026
Jeanette H's avatar
Jeanette H

Experienced and Expert Advice

5
When purchasing my first apartment and trying to get onto the property ladder, Heron were there with all their expertise and experience, basically holding my hand throughout the whole process and easing my anxiety through it all. Couldn’t recommend Heron enough. Reviewed on: 19th February 2026
Reece R's avatar
Reece R

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