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Heron Financial: Mortgage broker reviews

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4.89
Based on 159 reviews, last reviewed 15th May 2026
14600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Simply put.. just the best! We have used Aidan at Heron twice now, he is fab and we feel we're in very safe hands with the help and advice Aidan offers, wouldn't go anywhere else... Read more Reviewed on: 15th May 2026
Kelly J's avatar
Kelly J

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ
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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

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Heron Financial Mortgage broker reviews (159)

Brilliant Team

5
The whole team at Heron were brilliant and Kane especially avail himself to address all our concerns during the process. Reviewed on: 19th February 2026
Justice's avatar
Justice

I've used Heron for years, recommended!!

5
I've used Heron for 4 mortgage deals so far. Been excellent every time. Reviewed on: 19th February 2026
Sam Windsor's avatar
Sam Windsor

Friendly, informative and supportive advice

5
I was provided with friendly informative advice, all my questions answered and the whole process was effortless. Every step fully explained and supported. I can’t thank Neve and Dalia enough for their work. Reviewed on: 19th February 2026
Katie B's avatar
Katie B

Wonderful experience - easy, quick and I saved money

5
Wonderful experience - easy, quick and I saved money Reviewed on: 19th February 2026
Martin S's avatar
Martin S

Highly recommend the team at Heron Financial!

5
Highly recommend the team at Heron Financial! We first used them as first-time buyers and have since returned for our remortgage and our latest house move. They make a stressful process feel smooth and easy. They are professional, efficient, and so friendly to deal with. They speak plain English and are always happy to clarify things, so you're never left feeling lost. We’ve already pointed friends and family their way and won't go anywhere else for future finance! Reviewed on: 19th February 2026
Gemma J's avatar
Gemma J

Excellent personalised service

5
We have some unusual circumstances and got very personalised helpful advice that suited our needs. We built a strong relationship with our advisor and he kept in touch through the whole process. Reviewed on: 19th February 2026
KLD's avatar
KLD

Nice. Got the job done

5
Fast, efficient and got the job done. Strong communication throughout the remortgage process and happy with the job end result. Reviewed on: 19th February 2026
Sajan's avatar
Sajan

Heron is the best among others

5
Heron is the best in what they do, pure professionalism and great satisfaction for clients Reviewed on: 19th February 2026
Paul F's avatar
Paul F

Value Heron’s friendliness, advice & ability...

5
Always valued Heron’s friendliness, advice & ability to offer options Reviewed on: 19th February 2026
Tim H's avatar
Tim H

Highly recommended

5
Very knowledgeable and friendly advisers, who provide comprehensive information and assistance every step of the way. Reviewed on: 19th February 2026
Barbara D's avatar
Barbara D

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