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Heron Financial: Mortgage broker reviews

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4.90
Based on 155 reviews, last reviewed 1st Apr 2026
14300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent hardworking staff who go the extra mile Excellent hardworking staff who go the extra mile to ensure you are never left without an update. Very Efficient and great at their jobs! Reviewed on: 1st April 2026
D Scott's avatar
D Scott

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ
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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (155)

Highly recommend the team at Heron Financial!

5
Highly recommend the team at Heron Financial! We first used them as first-time buyers and have since returned for our remortgage and our latest house move. They make a stressful process feel smooth and easy. They are professional, efficient, and so friendly to deal with. They speak plain English and are always happy to clarify things, so you're never left feeling lost. We’ve already pointed friends and family their way and won't go anywhere else for future finance! Reviewed on: 19th February 2026
Gemma J's avatar
Gemma J

Excellent personalised service

5
We have some unusual circumstances and got very personalised helpful advice that suited our needs. We built a strong relationship with our advisor and he kept in touch through the whole process. Reviewed on: 19th February 2026
KLD's avatar
KLD

Nice. Got the job done

5
Fast, efficient and got the job done. Strong communication throughout the remortgage process and happy with the job end result. Reviewed on: 19th February 2026
Sajan's avatar
Sajan

Heron is the best among others

5
Heron is the best in what they do, pure professionalism and great satisfaction for clients Reviewed on: 19th February 2026
Paul F's avatar
Paul F

Value Heron’s friendliness, advice & ability...

5
Always valued Heron’s friendliness, advice & ability to offer options Reviewed on: 19th February 2026
Tim H's avatar
Tim H

Highly recommended

5
Very knowledgeable and friendly advisers, who provide comprehensive information and assistance every step of the way. Reviewed on: 19th February 2026
Barbara D's avatar
Barbara D

Excellent service from start to finish

5
I used Heron Financial for my remortgage and couldn’t be happier with the experience. Communication was clear and consistent throughout, everything was explained in a way that was easy to understand, and the whole process felt smooth and stress-free. Aidan and Zara were both incredibly helpful, professional, and quick to respond at every stage. I always felt like I was in safe hands. I would absolutely use Heron Financial again and wouldn’t hesitate to recommend them. Reviewed on: 19th February 2026
Coral's avatar
Coral

Terrific service from Aidan Broom.

5
Terrific service from Aidan Broom. Very responsive, great eye for detail and constantly working hard to find the best deals with honest advice Reviewed on: 19th February 2026
Simon M's avatar
Simon M

Heron financial for a seamless FTB experience!

5
Heron Financial helped me to secure a mortgage offer within only 3 working days! Can’t thank Kane & Robyn for their massive support throughout the journey. Everything was clearly explained to a clueless first-time buyer like me. Thanks a million again xx Reviewed on: 19th February 2026
Olga's avatar
Olga

The best I have worked with so far .

5
The best I have worked with so far .. Reviewed on: 19th February 2026
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Amir A

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