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Heron Financial: Mortgage broker reviews

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4.90
Based on 155 reviews, last reviewed 1st Apr 2026
14300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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2 star
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Latest highest rating:

5

Excellent hardworking staff who go the extra mile Excellent hardworking staff who go the extra mile to ensure you are never left without an update. Very Efficient and great at their jobs! Reviewed on: 1st April 2026
D Scott's avatar
D Scott

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ
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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

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Heron Financial Mortgage broker reviews (155)

I have been with Heron for 7 years now.

5
I have been with Heron for 7 years now. I trust in the excellent service they provide and have already recommended them to several friends. I wouldn’t go anywhere else now for mortgage advice. Reviewed on: 20th February 2026
Katy Wise's avatar
Katy Wise

Super helpful with our first ever mortgage

5
Our advisor Aidan was fantastic with our mortgage, as first time buyers this was a whole new experience for us and having someone who was so helpful and understanding was incredible. Myself and my husband had a lot of questions and wanted to ensure we understand everything and were able to ask anything and everything during the process Reviewed on: 20th February 2026
Erin Z's avatar
Erin Z

Big thanks to the Heron team!

5
The team at Heron navigated a tricky mortgage environment for us and hand held us throughout the process, eventually finding a great mortgage deal that suited our situation Reviewed on: 20th February 2026
Andrew H's avatar
Andrew H

I highly recommend Heron Financial Team

5
Heron Financial Team are very accommodating and gives expert advice. Reviewed on: 20th February 2026
Cherry C's avatar
Cherry C

Best ever advice

5
They always remember when I’m due for renew and alway have a few options for me to choose from. They make a very stressful process very smooth for me. Give me adequate & relevant information. Always make feel valued. Reviewed on: 19th February 2026
JK's avatar
JK

Friendly and helpful advice

5
Friendly and helpful advice, I never felt pressurised and always felt fully informed of my options Reviewed on: 19th February 2026
Anthony W's avatar
Anthony W

Special shout out to Dalia - she was super helpful a...

5
Special shout out to Dalia - she was super helpful and patient at the time we purchased our house. It was a special case due to uncertainty of interest rate landscape, previous mortgage still in the fixed period with 6 month remaining. She provided different options and regularly updated me with the latest / better rate. We cannot get there without her help. I have since recommended a couple of friends to her! Well done Dalia Reviewed on: 19th February 2026
Jiahe Feng's avatar
Jiahe Feng

I have arranged five mortgages through Heron Financi...

5
I have arranged five mortgages through Heron Financial, and my experience has consistently been excellent. They are honest, trustworthy, and reliable. Throughout the process, their advice was clear, transparent, and always in my best interest. They took the time to explain every step, ensured I understood my options, and made what can often be a stressful process feel straightforward and well-managed. I would confidently recommend Heron Financial to anyone looking for professional and ethical mortgage advice. Reviewed on: 19th February 2026
Bipin Sheth's avatar
Bipin Sheth

Been easy working with them.

5
Been easy working with them. It takes the headache out of figuring it out myself. Reviewed on: 19th February 2026
Henry L's avatar
Henry L

Quick and easy and takes the hassle out of remortgag...

5
Quick and easy and takes the hassle out of remortgaging Reviewed on: 19th February 2026
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Sheriff C

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