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Heron Financial: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.89 (159 reviews)

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4.89

Based on 159 reviews, last reviewed 15th May 2026

14600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

Simply put.. just the best! We have used Aidan at Heron twice now, he is fab and we feel we're in very safe hands with the help and advice Aidan offers, wouldn't go anywhere else... Read more Reviewed on: 15th May 2026

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026

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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (159)

First Time Buyer Support

Heron helped me with securing a mortgage deal as a first time buyer. They communicated every step of the way and made the process easy and stress free. They also provided invaluable expert knowledge about life insurance. Reviewed on: 19th February 2026

5 stars!!

Excellent customer service - made the process quick, easy and stress free during a process that would typically have been stress inducing Reviewed on: 19th February 2026

Seamless experience, all offers available clearly ex...

Seamless experience, all offers available clearly explained to enable the best choice and kept up to date every step of the way. Would highly recommend. Reviewed on: 19th February 2026

Experienced and Expert Advice

When purchasing my first apartment and trying to get onto the property ladder, Heron were there with all their expertise and experience, basically holding my hand throughout the whole process and easing my anxiety through it all. Couldn’t recommend Heron enough. Reviewed on: 19th February 2026

Good company

They took the time to go through the mortgage terms and make an informed decision. Reviewed on: 19th February 2026

I found the whole experience very professional and s...

I found the whole experience very professional and streamlined. Kane and Rebecca were very helpful and supportive. Reviewed on: 19th February 2026

Everything was easy and convenient.

Everything was easy and convenient. Great communication between our agent and us. The process went pretty smoothly for us. Reviewed on: 19th February 2026

We’ve had 2 mortgages via Heron, and the service has...

We’ve had 2 mortgages via Heron, and the service has been excellent. They worked hard to find us the best range of options, and were diligent and timely in execute our choice. Reviewed on: 19th February 2026

Very competent staff, always there to help

Very competent staff, always there to help Reviewed on: 19th February 2026

They explained every step and it was not rushed.

They explained every step and it was not rushed. My options were laid out plain Reviewed on: 19th February 2026

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View resource hub

Heron Financial: Mortgage broker reviews

14600% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Heron Financial: Mortgage broker now

Heron Financial Mortgage broker reviews (159)

First Time Buyer Support

5 stars!!

Seamless experience, all offers available clearly ex...

Experienced and Expert Advice

Good company

I found the whole experience very professional and s...

Everything was easy and convenient.

We’ve had 2 mortgages via Heron, and the service has...

Very competent staff, always there to help

They explained every step and it was not rushed.

Review Heron Financial: Mortgage broker now

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