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Heron Financial: Mortgage broker reviews

4.90
Based on 155 reviews, last reviewed 1st Apr 2026
14300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Excellent hardworking staff who go the extra mile Excellent hardworking staff who go the extra mile to ensure you are never left without an update. Very Efficient and great at their jobs! Reviewed on: 1st April 2026
D Scott's avatar
D Scott

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
NZ's avatar
NZ

About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

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Heron Financial Mortgage broker reviews (155)

Good company

4
They took the time to go through the mortgage terms and make an informed decision. Reviewed on: 19th February 2026

I found the whole experience very professional and s...

5
I found the whole experience very professional and streamlined. Kane and Rebecca were very helpful and supportive. Reviewed on: 19th February 2026

Everything was easy and convenient.

5
Everything was easy and convenient. Great communication between our agent and us. The process went pretty smoothly for us. Reviewed on: 19th February 2026

We’ve had 2 mortgages via Heron, and the service has...

5
We’ve had 2 mortgages via Heron, and the service has been excellent. They worked hard to find us the best range of options, and were diligent and timely in execute our choice. Reviewed on: 19th February 2026

Very competent staff, always there to help

5
Very competent staff, always there to help Reviewed on: 19th February 2026

They explained every step and it was not rushed.

5
They explained every step and it was not rushed. My options were laid out plain Reviewed on: 19th February 2026

Brilliant Team

5
The whole team at Heron were brilliant and Kane especially avail himself to address all our concerns during the process. Reviewed on: 19th February 2026

I've used Heron for years, recommended!!

5
I've used Heron for 4 mortgage deals so far. Been excellent every time. Reviewed on: 19th February 2026

Friendly, informative and supportive advice

5
I was provided with friendly informative advice, all my questions answered and the whole process was effortless. Every step fully explained and supported. I can’t thank Neve and Dalia enough for their work. Reviewed on: 19th February 2026

Wonderful experience - easy, quick and I saved money

5
Wonderful experience - easy, quick and I saved money Reviewed on: 19th February 2026

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