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Heron Financial: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.75 (159 reviews)

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4.75

Based on 159 reviews, last reviewed 15th May 2026

32% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

Simply put.. just the best! We have used Aidan at Heron twice now, he is fab and we feel we're in very safe hands with the help and advice Aidan offers, wouldn't go anywhere else... Read more Reviewed on: 15th May 2026

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026

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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (159)

Excellent advice and guidance

I was given excellent advice and guidance during my mortgage which was a new build. I locked in an excellent rate 12 month prior to my move in date which save me a lot. There handling of everything was top notch giving me updates along the way. Their portal saved a lot of time too. Reviewed on: 19th March 2026

Amazing Service

I couldn’t be happier with the service I received. From the very beginning, they were incredibly fast and efficient, ensuring that the entire process ran smoothly. I especially appreciated their responsiveness – no question went unanswered for long, and they always kept me updated on the progress of my application. Not only was the service swift, but also managed to secure me a much better rate than I had expected, which made a real difference. Their professionalism and dedication gave me complete confidence throughout the process. I would happily give them 5 out of 5 stars and recommend their services to anyone looking for a reliable and knowledgeable mortgage advisor. Reviewed on: 19th March 2026

5 star customer service

I’ve used heron financial for several years now and have always found their customer service second to none - getting back to me imminently whether my question is big or small. Aidan in particular is superb. Reviewed on: 19th March 2026

Great experience overall

First mortgage and remortgage went very smoothly. Also was kept up to date on market dynamics in between. Reviewed on: 19th March 2026

Extreme easy to communicate with the consultants.

Extreme easy to communicate with the consultants.excellent product knowledge .very efficient and knowledgeable thank you Reviewed on: 19th March 2026

Very good mortgage advisor

My mortgage adviser was really helpful and kept reminding us when to start remortgage application process. Just because of the mortgage adviser we managed to secure a good deal. Reviewed on: 19th March 2026

Excellent

Heron was Excellent and professional, I'm glad i found them Reviewed on: 19th March 2026

Great mortgage advisers

We have used Heron since 2013 and found them to be excellent with mortgages and remortgaging. Communications are made early ahead of remortgage time and the options, rate, mortgage period, portability and other details gave always been explained very clearly and they have found us very competitive rates. We look forward to using them again when our mortgage next comes up from renewal. Reviewed on: 19th March 2026

Gary the best

Gary have been amazing through out the process and very very helpful Reviewed on: 19th March 2026

Good experience easy to deal with and get good advic...

Good experience easy to deal with and get good advice regarding dlbest available deals and options, good comms throughout. Advice tailored to individual needs. Reviewed on: 19th March 2026

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Heron Financial: Mortgage broker reviews

32% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Heron Financial: Mortgage broker now

Heron Financial Mortgage broker reviews (159)

Excellent advice and guidance

Amazing Service

5 star customer service

Great experience overall

Extreme easy to communicate with the consultants.

Very good mortgage advisor

Excellent

Great mortgage advisers

Gary the best

Good experience easy to deal with and get good advic...

Review Heron Financial: Mortgage broker now

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