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Heron Financial: Mortgage broker reviews

4.75
Based on 159 reviews, last reviewed 15th May 2026
32% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Simply put.. just the best! We have used Aidan at Heron twice now, he is fab and we feel we're in very safe hands with the help and advice Aidan offers, wouldn't go anywhere else... Read more Reviewed on: 15th May 2026
Kelly J's avatar
Kelly J

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
NZ's avatar
NZ

About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (159)

Smooth mortgage application process

5
This was my first ever mortgage and Kane from Heron financial made the whole process very smooth. He was very helpful and transparent at every step along the way. Reviewed on: 19th March 2026

Great customer service

5
Good communication and value the customer time and answer the queries in details and always makes the effort to provide better options and deals. Reviewed on: 19th March 2026

Brennan has been amazing, always getting back to me...

5
Brennan has been amazing, always getting back to me immediately. Very helpful and secured me the best interest possible. Reviewed on: 19th March 2026

I’ve used Heron financial for years

5
I’ve used Heron financial for years and have recommended them to many family and friends. They’ve handled changes in mortgages for me over the years and their service is always excellent. They’re clear, transparent and diligent in work for their customers Reviewed on: 19th March 2026

Very happy with the service and assistance they gave...

5
Very happy with the service and assistance they gave me with remortgaging, would recommend to anyone Reviewed on: 16th March 2026

Staff are very friendly and supportive, always willi...

5
Staff are very friendly and supportive, always willing to answer my questions and helped me through the process each time. Reviewed on: 7th March 2026

Excellent Service!

5
Everyone has been really knowledgeable, friendly and super efficient. Reviewed on: 1st March 2026

Great service!

5
Very knowledgeable team. Our mortgage has just been approved and everything was dealt with by Heron Financial - we felt relaxed knowing it was in their hands. Reviewed on: 27th February 2026

Good but can be better

5
Need to get more features for selection Reviewed on: 27th February 2026

I got a very good deal in March 2022.

5
I got a very good deal in March 2022...1.31% Reviewed on: 25th February 2026

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