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Heron Financial: Mortgage broker reviews

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4.89
Based on 157 reviews, last reviewed 12th Apr 2026
14400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great company which gets things done Worked with Heron over the last several years, firstly on a personal level and more recently through passing them on to friends and family. A great bu... Read more Reviewed on: 12th April 2026
Nathan's avatar
Nathan

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ
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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

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Heron Financial Mortgage broker reviews (157)

Brennan has been amazing, always getting back to me...

5
Brennan has been amazing, always getting back to me immediately. Very helpful and secured me the best interest possible. Reviewed on: 19th March 2026
Anduela Ym's avatar
Anduela Ym

I’ve used Heron financial for years

5
I’ve used Heron financial for years and have recommended them to many family and friends. They’ve handled changes in mortgages for me over the years and their service is always excellent. They’re clear, transparent and diligent in work for their customers Reviewed on: 19th March 2026
Charlotte's avatar
Charlotte

Very happy with the service and assistance they gave...

5
Very happy with the service and assistance they gave me with remortgaging, would recommend to anyone Reviewed on: 16th March 2026
Chris H's avatar
Chris H

Staff are very friendly and supportive, always willi...

5
Staff are very friendly and supportive, always willing to answer my questions and helped me through the process each time. Reviewed on: 7th March 2026
Brian's avatar
Brian

Excellent Service!

5
Everyone has been really knowledgeable, friendly and super efficient. Reviewed on: 1st March 2026
Chris L's avatar
Chris L

Great service!

5
Very knowledgeable team. Our mortgage has just been approved and everything was dealt with by Heron Financial - we felt relaxed knowing it was in their hands. Reviewed on: 27th February 2026
Rebecca A's avatar
Rebecca A

Good but can be better

5
Need to get more features for selection Reviewed on: 27th February 2026
Boaz Thomas's avatar
Boaz Thomas

I got a very good deal in March 2022.

5
I got a very good deal in March 2022...1.31% Reviewed on: 25th February 2026
David de Ulibarri's avatar
David de Ulibarri

Huge thank you to Heron Financial especially Zara an...

5
Huge thank you to Heron Financial especially Zara and Joshua for making our mortgage process so smooth.We got our mortgage offer quickly and without any hassle, and their guidance made the whole experience feel easy. We’re really grateful for everything they’ve done for us. Reviewed on: 25th February 2026
Anna's avatar
Anna

Five-star service!

5
I cannot thank Kane and Zara enough for their fantastic support during my mortgage process. Five-star service! They were incredibly proactive, provided huge support throughout my application and went above and beyond to ensure I got the best possible deal. Their communication was excellent, and they made the entire experience stress-free. Highly recommended for anyone looking for expert, dedicated mortgage brokers! I’m so glad I had them in my corner. Thank you both! Reviewed on: 24th February 2026
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JH

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