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Heron Financial: Mortgage broker reviews

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4.89
Based on 157 reviews, last reviewed 12th Apr 2026
14400% increase in 5 star reviews
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100% increase in 1 star reviews
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Latest highest rating:

5

Great company which gets things done Worked with Heron over the last several years, firstly on a personal level and more recently through passing them on to friends and family. A great bu... Read more Reviewed on: 12th April 2026
Nathan's avatar
Nathan

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ
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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (157)

Range of options very clearly explained and gave us...

5
Range of options very clearly explained and gave us every confidence in the advice we were given. The customer focus and support is second to none. Reviewed on: 19th March 2026
Jeanette H's avatar
Jeanette H

Terrible communication

1
Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
NZ's avatar
NZ

Amazing support, exeptional service, straightforward...

5
Amazing support, exeptional service, straightforward process, well explained, quick responses. It could not be better. Reviewed on: 19th March 2026
Paula F's avatar
Paula F

remortgage advice.. great service

5
Went for a remortgage advice and Brendan and team were very helpful Reviewed on: 19th March 2026
BeeAnt's avatar
BeeAnt

Highly Recommended

5
Was recommended to Heron by a colleague. As a first time buyer, the process of working through a mortgage was quiet daunting but Fazer and the team answered all my questions and helped me through the setbacks to end up with the mortgage i needed. Couldn't recommend them enough and i'm sure to come back when it comes to remortgage time. Reviewed on: 19th March 2026
LT's avatar
LT

Joshua was great.

5
Joshua was great. Good at listening and helping with what we asked. Good ideas and happy to look again until we were all happy. Thank you Reviewed on: 19th March 2026
Bryher 's avatar
Bryher

Very friendly and personable.

5
Very friendly and personable. Communication was very good and timely Reviewed on: 19th March 2026
Jon Heron's avatar
Jon Heron

From the initial contact to the follow up, years int...

5
From the initial contact to the follow up, years into the product they organised for us. The team, the service and the ongoing experience has been 1st rate all the time. Reviewed on: 19th March 2026
Jack K's avatar
Jack K

Solid experience and expertise.

5
Solid experience and expertise.plus outstanding customer service. The team's experience was very useful in our recent mortgage application. Kane was quick to reach out, patient to explain the detail and very knowledgeable Reviewed on: 19th March 2026
Felicia O's avatar
Felicia O

Great service, they make it easy for you!

5
Great service, they make it easy for you! Reviewed on: 19th March 2026
AS's avatar
AS

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