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Heron Financial: Mortgage broker reviews

4.89
Based on 157 reviews, last reviewed 12th Apr 2026
14400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Great company which gets things done Worked with Heron over the last several years, firstly on a personal level and more recently through passing them on to friends and family. A great bu... Read more Reviewed on: 12th April 2026
Nathan's avatar
Nathan

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026
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NZ

About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

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Heron Financial Mortgage broker reviews (157)

Always a good enough experience.

4
Always a good enough experience. Although I felt the last advisor who helped me with my remortgage wasn't overly helpful, but overall I have had a good experience this far. Reviewed on: 21st February 2026

trustful mortgage broker

5
responsive in follow up to keep customers update status Reviewed on: 20th February 2026

. "Tailored Advice, Seamless Experience" .

5
Our experience with financial advisor was seamless, since we are 1st time buyers they helped & guided us in every step as well as all our nuances' questions were answered and helped us to get some good product, Reviewed on: 20th February 2026

Heron financial made the process very easy and stres...

5
Heron financial made the process very easy and stress free. I received regular updates to keep me informed and I was always treated well and with respect. I am glad I have found this company because I own a few properties and I need to renew the mortgages quite often. I recommend Heron financial. Reviewed on: 20th February 2026

good communication, clear language used so you can f...

5
good communication, clear language used so you can feel empowered to make the right decision for you. Reviewed on: 20th February 2026

Heron are helpful, responsive and supportive every...

5
Heron are helpful, responsive and supportive every step of the way. Would 100% recommend. Reviewed on: 20th February 2026

I have been a Heron customer for a number of years a...

5
I have been a Heron customer for a number of years and they consistently take the stress out of any process with professionalism and a modern approach to financial issues. Reviewed on: 20th February 2026

Clear communication and quick response with emails.

5
Clear communication and quick response with emails. Kind and friendly Reviewed on: 20th February 2026

Great team great mortgage

5
The team were incredibly helpful, very kind, explained everything so it was easily understood and will recommend to anyone Reviewed on: 20th February 2026

Good, easy, and clear to work with

5
Good, easy, and clear to work with Reviewed on: 20th February 2026

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