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Heron Financial: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.75 (159 reviews)

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4.75

Based on 159 reviews, last reviewed 15th May 2026

32% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

Simply put.. just the best! We have used Aidan at Heron twice now, he is fab and we feel we're in very safe hands with the help and advice Aidan offers, wouldn't go anywhere else... Read more Reviewed on: 15th May 2026

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026

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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (159)

Great experience so far

From start to finish of the initial stage of the mortgage, it’s been a great experience, and that relationship will continue during the lifecycle of the mortgage. Reviewed on: 21st February 2026

Exceptional service

I had a brilliant experience with my mortgage advisors, From the start, they were excellent, professional, and proactive in securing my mortgage deal. What really stood out was how alert they were to interest rate changes. Every time rates went down, they got in touch straight away and moved quickly to secure a new deal at a lower rate, making sure I didn’t miss out. Communication was clear, turnaround was fast, and I felt supported throughout. Highly recommend. Reviewed on: 21st February 2026

Always a good enough experience.

Always a good enough experience. Although I felt the last advisor who helped me with my remortgage wasn't overly helpful, but overall I have had a good experience this far. Reviewed on: 21st February 2026

trustful mortgage broker

responsive in follow up to keep customers update status Reviewed on: 20th February 2026

. "Tailored Advice, Seamless Experience" .

Our experience with financial advisor was seamless, since we are 1st time buyers they helped & guided us in every step as well as all our nuances' questions were answered and helped us to get some good product, Reviewed on: 20th February 2026

Heron financial made the process very easy and stres...

Heron financial made the process very easy and stress free. I received regular updates to keep me informed and I was always treated well and with respect. I am glad I have found this company because I own a few properties and I need to renew the mortgages quite often. I recommend Heron financial. Reviewed on: 20th February 2026

good communication, clear language used so you can f...

good communication, clear language used so you can feel empowered to make the right decision for you. Reviewed on: 20th February 2026

Heron are helpful, responsive and supportive every...

Heron are helpful, responsive and supportive every step of the way. Would 100% recommend. Reviewed on: 20th February 2026

I have been a Heron customer for a number of years a...

I have been a Heron customer for a number of years and they consistently take the stress out of any process with professionalism and a modern approach to financial issues. Reviewed on: 20th February 2026

Clear communication and quick response with emails.

Clear communication and quick response with emails. Kind and friendly Reviewed on: 20th February 2026

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Heron Financial: Mortgage broker reviews

32% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Heron Financial: Mortgage broker now

Heron Financial Mortgage broker reviews (159)

Great experience so far

Exceptional service

Always a good enough experience.

trustful mortgage broker

. "Tailored Advice, Seamless Experience" .

Heron financial made the process very easy and stres...

good communication, clear language used so you can f...

Heron are helpful, responsive and supportive every...

I have been a Heron customer for a number of years a...

Clear communication and quick response with emails.

Review Heron Financial: Mortgage broker now

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