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Hinckley & Rugby Building Society: Savings reviews

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4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1334)

Excellent service.

5

An excellent service was received from the branch, especially from Rebecca, who was very patient with me due to my teething problems. Would not hessitate to recommend. Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

Friendly service.

5

Polite, friendly and professional service. Answered all questions, no matter how small in an easy, understandable manner. Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

Good service

4

No problems. Online application would have saved having to print and post paper forms Reviewed on: 12th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Frustrating Application Process

3

It was a bit of a chore trying to get all the identity documents sent by post in the correct format which took a couple of goes - it would be much easier to upload via a secure link like other organizations but full marks to the staff (Marie) for perseverance and for allowing me to keep going with the application process to open the account even though it was no longer available Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Excellent staff and a regular saver with good interest

5

The staff at the Rugby are excellent, particularly Jeanette who dealt with me. Jeanette is a real asset to this building society. She is professional, very pleasant and extremely helpful. I was able to arrange an appointment on the phone for the next day and open a savings account with a good interest rate and not have to do it online. Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Investing made easy.

5

Easily accessible by phone - a rarity these days! Followed by a clear explanation of services and helpful at every stage of a very easy process. It is reassuring that such services exist in an otherwise hectic digital world and I would have no hesitation in recommending Hinckley & Rugby Building Society to others wishing to invest in a similar way. Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Superb

5

Posted application 2nd class and received a call the next day to say accounted. Received pass book one day later. Unbelievable. Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Excellent!

5

Helpful and friendly customer service combined with an excellent rate for savings. Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Rainy Day Savings

3

An excellent product but old fashioned ways of doing business Fill in a form and post it to the head office is so tedious Please get up to date so that we can use bank transfers to deposit and withdraw money Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Savings enquiry

5

From the first point of contact everyone was most helpful and professional Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

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