Write a review

Log in/Join

Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products

4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

Read all reviews Write a review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Hinckley & Rugby Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Hinckley & Rugby Building Society Savings reviews (1334)

Very polite &helpful

5

I did not feel rushed and felt t I could ask a question at any time Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Very straightforward

5

I wanted to open a new savings account so I went into the branch with the completed form I had downloaded. The account was opened immediately and I was kept informed by email. Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Helpful and friendly staff

5

The staff at Hinckley were very helpful and friendly when we opened our new savings account. We would like to thank them for their patience while we were completing the forms. Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Proper face to face customer service

5

Extremely helpful and informative lady in Hinckley branch who made opening a rainy day savings account extremely easy. Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Staff member very helpful, good knowlege about the various accounts. Quick service.

5

After a brief question about regular savers account. Filled in the forms, had a security check, all information about the account handed to me,and I opened an account. All within a short time and good face to face conversation. Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Fantastic customer service

5

I forgot to enter my name on the application form and H&R actually rang me to sort things out. This wouldn't happen with any other company who would just return the application form in the post. Reviewed on: 8th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 9th February 2023

Excellent

5

Very officiant and appreciate being able to speak to a friendly person. Reviewed on: 8th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 9th February 2023

Exceptional Customer Service

5

I found that Mandy was extraordinarily helpful when I was looking to set up a new notice account. She bent over backwards to make sure that everything went smoothly, even though I very nearly missed the deadline for submitting my application. I was very pleased indeed with the way in which things went. Reviewed on: 8th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 9th February 2023

Very helpfully , friendly and personal service.

5

We experienced a problem because my bank cancelled our cheque. Marie and Mandy were great in helping to sort out the problem. Reviewed on: 7th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023

In Need of Some Modernisation

3

Staff were friendly, helpful, knowledgable and efficient, but the Society needs to incorporate deposits from cards rather than cheques, I had to search long and hard to find my book. Reviewed on: 7th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Swansea Building Society 3.96 from 4 reviews
Savings
from Nottingham Credit Union 5.00 from 6 reviews
Defined Access Savings Account
from Paragon Bank 5.00 from 2 reviews

There's still more to see!

Hinckley & Rugby Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

Man on beach

News, guides and insight from our team

View resource hub

UK money news stories - 24 July 2024

UK money news stories - 24 July 2024

24th July 2024

Posted in Money Talks by Errolyn Smith

Your Money, Your Voice: Have your say

Your Money, Your Voice: Have your say

24th July 2024

Posted in Our insights by Errolyn Smith

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Our latest research - customers see little impact of FCA's Consumer Duty one year on

24th July 2024

Posted in Our insights by Darryl Barkwill

Consumer credit awards winners 2024

Consumer credit awards winners 2024

11th July 2024

Posted in Awards by Darryl Barkwill