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Hinckley & Rugby Building Society: Savings reviews

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

42% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

2%

0%

1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1625)

5 Year Fixed Rate Bond

5

We are delighted with this company, the service has been excellent, very rapid & efficient. Reviewed on: 27th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th January 2023

Very Friendly Service

5

I recently opened a savings account with the Nuneaton Branch by post, to my surprise I received a phone call from them letting me know they had received my application and that my passbook would be with me shortly. I had a further telephone conversation with the branch and in both cases was very impressed with their level of service and friendliness. Reviewed on: 27th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th January 2023

Efficient service

5

The process of opening an account was simple and straightforward. Reviewed on: 27th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th January 2023

Rainy Day Account: First class service and product

5

Simple straight forward process to set up account. Took me back a bit as you actually talk to people and get a passbook. A pleasantly grounding experience of how we once operated before the world went mad. Good of you Hinckley and Rugby ! Reviewed on: 27th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th January 2023

An amazing Building Society

5

I took out a postal savings account, mainly, I admit because of the competitive interest rate on offer. The H&R is different because; a) you are able to speak to a person literally within seconds of calling, b) the efficiency of the service is incredible - I sent a passbook with a cheque on Wednesday (second class) and received the passbook back and updated on Friday. Reviewed on: 27th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th January 2023

Very friendly and efficient

5

The staff at Hinckley and Rugby were very helpful it’s very refreshing to receive friendly personal service. Reviewed on: 27th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th January 2023

Excellent customer service

5

I went to the Rugby branch to open a new account, having already downloaded the application form. The transaction was dealt with quickly by a very pleasant lady, who I think was called Jeanette. I had previously made a phone enquiry and that was also dealt with pleasantly and helpfully. Reviewed on: 27th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th January 2023

Quick and easy

5

It was quick and easy. The negatives were explained to us which enabled us to make the decision and transfer our money into a higher rate account. Reviewed on: 26th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th January 2023

Excellent service.

5

I was very impressed with Hinckley and Rugby they were extremely efficient and helpful and my account was opened quickly . The rates are good on the 120 day notice account and I would certainly recommend them. Reviewed on: 26th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th January 2023

Opening a Savings account

5

Tracey at Broughton Astley was extremely helpful. Reviewed on: 26th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th January 2023

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