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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
42% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1625)

easy process

5
helpful staff.jeanette was exceptional. Reviewed on: 26th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th January 2023
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Hinckley & Rugby Building Society

Right selection of savings products for my needs

5
Really swift service, and clear progress updates setting up accounts as a new customer Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

Excellent communication from staff.

5
From my initial enquiry through to account opening, I was kept up-to-date. Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

Excellent

5
Excellent , very efficient, clear explanation, well done ! Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

Great customer service

5
Unlike so many other companies these day, the phone was picked up promptly and I was straight through to a customer service representative. Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

So nice to find an account that's not online

5
After grappling with trying to set up online accounts with other banks, as soon as I saw H&R's account that I would need to manage by post (I don't live nearby), I was SO happy. The lady (Rachel) who rang me apologised for being stuck in the 20th century and talked about online accounts in the future. Please stay just the way you are H&R. You are perfect. Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

rainy day account

5
opening this was simple and the lady at the desk was friendly and efficient. Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

Good experience.

4
Went for a fixed term bond (2yr) at 4%/annum. Not class leading but pretty good. Application forms were a doddle. Subsequently a Company employee phoned me at home to ensure security and to make sure that I understood the terms and conditions. Very professional and efficient but friendly. After that everything went through quickly in spite of Royal Mail's shenanigans. Good stuff. I have dealt with HRBS before show knew what to expect. I wasn't disappointed. Reviewed on: 24th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

Excellent Building Society

4
First class service - Trusted and Reliable. Reviewed on: 24th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

Great service, everything well explained.

5
So easy to make an appointment, saving accounts explained well. No Hassel in opening an account. Reviewed on: 24th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

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