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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
6% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Always Happy

5
Used holiday extras for a fair few trips now, parking : insurance & hotel transfers are simple. Reviewed on: 20th May 2025

Easy holiday insurance

5
Easy to navigate for getting holiday insurance Reviewed on: 20th May 2025

Very helpful operator and easy to get through to spe...

5
Very helpful operator and easy to get through to speak to them too. No complaints so far but have not had to make a claim up to press. Reviewed on: 20th May 2025

Fantastic value for money, easy to arrange

5
Fantastic value for money, easy to arrange Reviewed on: 20th May 2025

Holiday Extras are a good , fair company.

5
Holiday Extras are a good , fair company. Staff are pleasant and able to answer questions you may have. Been with them for 3 years now. Had a claim once and a bit fiddly through an outside company. Had to photograph every detail and forward it. It was time consuming, but successful in the end. Reviewed on: 19th May 2025

Very helpful assistant who helped me decide on what...

5
Very helpful assistant who helped me decide on what cover was needed Reviewed on: 19th May 2025

Im sorry it has taken me so long to complete this su...

5
Im sorry it has taken me so long to complete this survey, so my recollection is of a conversation some time ago, but all my questions were answered, and I think the price of the policy was good value, especially in comparison with other quotes I received. Reviewed on: 19th May 2025

It was lovely to talk to a person after having onlin...

5
It was lovely to talk to a person after having online problem. The lady I spoke with was so helpful and friendly , making sure I got the cover I needed and to include all my medical information. I now feel reassured for my trip to France. Thank you Reviewed on: 19th May 2025

Good experience

4
Really simple to book. Done through compare the market - no interaction with Holiday Extra or even the website. Seems to be good value for money. Can't comment on customer service as haven't had any interaction. Reviewed on: 19th May 2025

Very happy with the service xxxxx

5
Very happy with the service xxxxx Reviewed on: 19th May 2025

Easy to use.

4
Easy to use website. I had a telephone query that was handled in quickly. Reviewed on: 19th May 2025