Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
6% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

I found renewing my travel insurance a nice & easy p...

5
I found renewing my travel insurance a nice & easy process, this is my second year of purchasing yearly travel insurance from Holiday Extras Reviewed on: 2nd June 2025

Confusing product names and clunky app.

3
The link to this travel insurance product from our cruise line mentions Bronze, Silver and Gold cover but the link I eventually used from Confused.com refers to Classic to Elite. So, I didn't know if I was buying the current product or even from the correct company. The App is very slow and clunky. Reviewed on: 2nd April 2025

Excellent service

5
Easy to renew. Had to make claim in previous insurance period. This was dealt with effectively Reviewed on: 2nd April 2025

great and easy, thanks so much.

5
great and easy, thanks so much. Would use again. Reviewed on: 2nd April 2025

Good Policy

5
The policy fits my needs and it was quick and easy to process Reviewed on: 2nd April 2025

Web site was very easy to use price was good got car...

5
Web site was very easy to use price was good got car park and lounge all in one place Reviewed on: 2nd April 2025

very simple and quick to use went straight to app on...

4
very simple and quick to use went straight to app on phone Reviewed on: 1st April 2025

First Class

5
Quick response and hassle free. Medical conditions easily covered. Annual policy much better value than single policy Reviewed on: 1st April 2025

Easy to apply and understand the terms and conditions

5
Easy to apply and understand the terms and conditions Reviewed on: 1st April 2025

Excellent products and service

5
As usual Holiday Extras services were easy to use and set up and I received excellent customer service. I wouldn’t go anywhere else. Reviewed on: 1st April 2025

My assistant Susie was amazing!

5
My assistant Susie was amazing! She answered every question I had Reviewed on: 1st April 2025