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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Brilliant deal and easy to use

5
It was easy and cheap I didn’t have to sit there and search the web for a deal I only put my details in even with medical conditions I got a gold policy cheaper than I have ever had for travel insurance made up Reviewed on: 29th April 2025

Great from start to finish - very competitive and ea...

5
Great from start to finish - very competitive and easy to secure Reviewed on: 18th December 2024

Great customer service

5
Tried online but my laptop crashed so called and spoke to Kelly who was fantastic, very patient and explained everything very clearly . Reviewed on: 18th December 2024

Not quite the cheapest but better value for money.

4
I shopped around and after much deliberation decided to go with Holiday Extras, although not the cheapest seemed better value for money. I would have preferred to pay my annual insurance premium monthly. however this option did not seem to be available. Reviewed on: 18th December 2024

Be aware and don’t get fooled by their travel insura...

1
Be aware and don’t get fooled by their travel insurances, no matter if they are basics, gold or platinum, in case of a claim you not getting a penny out from these policies. I have purchased Gold Annual Multi Trip policy, hoping that I will don’t get to use it, but my last flight was delayed by over 25 hours. I have reached out to their customer service and it turns out that they are third parties companies selling cheap insurances that are worth nothing. Despite the fact that they have advised me that my insurance is Golden and I can claim £100.00 for such a delay, their company went above and beyond not to pay us a single penny, using all sorts of paragraphs, rules and regulations. I can only imagine if someone really needs to rely on such a scammers and needs to make a claim for a large amount of money! I use to buy travel insurances from Aviva in the past and had similar claims and being paid without any complications. Yes they are temptingly cheap compared to the other companies, but you only spending your money for A4 paper, if it comes to claim, simply forget about it! Hope my review for buying insurances from Holiday Extras will help those who are wondering about the low prices of their covers, it is because they cover nothing! Reviewed on: 18th December 2024

Quick and easy process to follow.

5
Quick and easy process to follow. Reviewed on: 18th December 2024

Friendly and Efficient Service

5
I needed to speak to an advisor because my payment card was out of date. Everything was handled smoothly and efficiently Reviewed on: 18th December 2024

The best travel insurance deal I could find - excell...

5
The best travel insurance deal I could find - excellent to be given a discount due to booking airport parking. Very easy to use app, well laid out and clear. Thank you. Reviewed on: 18th December 2024

Clear to what's covered

5
Very clear instructions as to what was covered competive pricing Reviewed on: 17th December 2024

Cheap and easy.

5
Cheap and easy. Very good past experience with emergency care abroad. Reviewed on: 17th December 2024

Very good pricing and an easy website to navigate!

5
Very good pricing and an easy website to navigate! Reviewed on: 17th December 2024