Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
7% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Brilliant deal and easy to use

5
It was easy and cheap I didn’t have to sit there and search the web for a deal I only put my details in even with medical conditions I got a gold policy cheaper than I have ever had for travel insurance made up Reviewed on: 29th April 2025

Karen was extremely pleasant and helpful.

5
Karen was extremely pleasant and helpful. She didn’t pressure me into buying anything I didn’t require and confirmed things throughout. Reviewed on: 27th October 2024

Very good customer service

5
So far the best customer service Reviewed on: 26th October 2024

Good customer service.

3
Good customer service. Easy to navigate the website and app. Reviewed on: 26th October 2024

Policy Update.

5
Update to policy extremely easy. Reviewed on: 26th October 2024

Amazing service and so easy!

5
I have used holiday extras for a few things for my upcoming trip and can say it has been easy, great value for money and was great to be able to do everything in once place. Will most definitely be using holiday extras again!! Reviewed on: 26th October 2024

Easy to navigate and cheap.

5
Easy to navigate and cheap. Would use again Reviewed on: 26th October 2024

Brilliant to navigate and very easy to get sorted wa...

5
Brilliant to navigate and very easy to get sorted was recommended by a family member Reviewed on: 26th October 2024

Really easy to do as the forms wasn’t very difficult...

5
Really easy to do as the forms wasn’t very difficult to fill out Reviewed on: 26th October 2024

Few questions

5
Last minute booking made very easy by limited questions. Reviewed on: 26th October 2024

Great customer service

5
I received excellent customer service over the phone when I renewed my travel insurance after declaring a recent hospital stay. All my questions were answered very politely and satisfactorily by the customer service agent Juliet who explained all my options with great clarity. It was a perfect example of friendly and efficient customer care and I recommend Holiday Extras on that basis. Reviewed on: 26th October 2024