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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,682 reviews, last reviewed 19th Feb 2026
10% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent simple as that Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for ... Read more Reviewed on: 19th February 2026
Paul D's avatar
Paul D

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3682)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Phone response

4
When I had a query, although it took a long time to get through on the phone, once I did I got a quick and clear response. Reviewed on: 27th May 2025

Very helpful telephone reception

4
Needed to update some details and very helpful reception and ability to deal with update, (although it did cost me !!!!). Reviewed on: 28th August 2025

Fantastic Annual Travel Insurance Provider

5
Fantastic Annual Travel Insurance cover with an excellent price. Have the app which is really informative and everything is at your fingertips. Would highly recommend Reviewed on: 27th August 2025

Holiday Express is not insurance if you catch covid.

1
We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call handler knew and suggested we submit covid test photos which we did. This was later refused as evidence. So although it is known by Holiday Express that a medical certificate is not possible they still insist upon having one. and refused our claim. Reviewed on: 27th August 2025

It is my first travel insurance.

5
It is my first travel insurance. I feel happy with every specification, easy to understand and cheap fee. Honestly, my next travel's insurance will be with Holidays Extras. Reviewed on: 27th August 2025

Shopped around and this policy

5
Shopped around and this policy offered the better cover for the price Reviewed on: 27th August 2025

I have used Holiday Extras travel insurance

5
I have used Holiday Extras travel insurance for the last 2 years, very easy to navigate the website. Easy to set up Reviewed on: 27th August 2025

Was straight forward and good value for money always...

5
Was straight forward and good value for money always booking my parking Reviewed on: 27th August 2025

Brilliant

5
I booked travel insurance for quite an extensive retreat that I am going on. I was really surprised at how cheap the travel insurance for it was. The system was really quick and easy for me to fill in, and as a previous customer, super fast. Very happy. Reviewed on: 27th August 2025

Easy Renewal

5
A quick and easy process and with plenty of time to review etc! Reviewed on: 27th August 2025

Easy and accessible to access, easy read.

5
Easy and accessible to access, easy read. Reviewed on: 26th August 2025