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Holiday Extras Travel Insurance: Travel insurance reviews

Name: Travel insurance
Rating: 4.82 (3615 reviews)

View other Holiday Extras Travel Insurance products

4.81

Based on 3,615 reviews, last reviewed 7th Jan 2026

83% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Great service and successful process Helpful call handler provided options and clear information including prices and successfully made the changes we required Reviewed on: 7th January 2026

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025

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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3615)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Excellent "customer experience" and VALUE-4-MONEY

This was an excellent "customer experience". Everything was simple and did not need any intuitive thinking! Clear language and the online click-through was top notch. There were some additional extra options but, there was never any sense of a "hard sell". Then to payment stage - JOB DONE. GREAT VALUE-4-MONEY on both single trip and annual policy options! Would recommend. Reviewed on: 16th April 2025

Disappointed with Late Return Cover claim process

I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a new flight and incurred extra costs. Customer service was unhelpful, and my claim was ultimately rejected. I ended up having to escalate the matter to the Financial Ombudsman. I am extremely disappointed with Holiday Extras and how they handled this situation. Reviewed on: 10th December 2025

It was my first time travelling and did the insuranc...

It was my first time travelling and did the insurance on line but had to ring customer services to help and just for reassurance I had done it all right. They were very helpful and understanding and explained everything well Reviewed on: 10th December 2025

Seamless experience

This being our insurance renewal, was a seamless experience. Speaking with the office, confirming our details was fantastic with a very friendly team to answer our questions. Reviewed on: 8th December 2025

it was very easy, everything was done for me, i just...

it was very easy, everything was done for me, i just had to accept the quote if I was happy. There was cheaper quotes and more expensive quotes, but the level of cover and the renewel price was very reasonable. Reviewed on: 7th December 2025

Professionally handled.

Professionally handled.Member of team was efficient, friendly and helpful. Reviewed on: 6th December 2025

Simple, easy, value for money - top.

Simple, easy, value for money - top. Reviewed on: 6th December 2025

Easy to use and relatively cheap

Easy to use and relatively cheap Reviewed on: 5th December 2025

I have fortunately not needed to make a claim, but i...

I have fortunately not needed to make a claim, but in terms of relations, they are responsive and efficient. You don't feel like you are dealing with bureaucracy. Reviewed on: 5th December 2025

Phone answered quickly.

Phone answered quickly. Lovely girl on the other end Reviewed on: 5th December 2025

Quality travel insurance competitively priced

Looked around for inexpensive travel insurance for a weekend trip which gave good cover - and this was the most competitive for the level of cover I needed taking account of my medical history. Easy to use online form to complete Reviewed on: 5th December 2025

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