Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,640 reviews, last reviewed 26th Jan 2026
74% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly and informative Telephoned git the help I needed instantly and was able to book in advance for my yearly the girl was very friendly and knew her job Reviewed on: 26th January 2026
Patricia Clough's avatar
Patricia Clough

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025
Wojciech M's avatar
Wojciech M

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3640)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Straightforward and uncomplicated

5
Service is very straightforward and uncomplicated, asked the relevant questions although it was necessary to back check some of the responses to these question to ensure that all sections were correctly completed. Reviewed on: 22nd May 2025

Always easy to follow No hassle and a really good pr...

5
Always easy to follow No hassle and a really good price I have been using holiday extras for a few years and will use in future years for peace of mind Reviewed on: 11th January 2026

Claimed whilst on holiday

5
Had to make a claim whilst on holiday. They were so helpfull and supportive. Reviewed on: 10th January 2026

The insurance is fine but required several phone cal...

3
The insurance is fine but required several phone calls to sort out a simple renewal. This request for review is dated 1st Jan 2025: I assume this means 1st January 2026 which is the start of the period of insurance after renewal Reviewed on: 8th January 2026

Quick and easy to use the rep was very helpful patie...

5
Quick and easy to use the rep was very helpful patient and knowledgeable Reviewed on: 8th January 2026

Price is very reasonable and discount for renewal.

5
Price is very reasonable + discount for renewal. Doubtful I will go with anyone else. Reviewed on: 8th January 2026

Great service and successful process

5
Helpful call handler provided options and clear information including prices and successfully made the changes we required Reviewed on: 7th January 2026

Original contact advised no change in premium but on...

4
Original contact advised no change in premium but on renewal and payment the amount had changed Reviewed on: 6th January 2026

Making a claim and renewal very poor

3
Have been trying to process a claim since August 2025 which is still not resolved. Have had to resubmit documents three times and make several calls. Very disappointed. The auto renewal in December 2025 was painful with conflicting emails and texts about the policy being renewed , then not being renewed. Reviewed on: 6th January 2026

Browse, exit then wait for discount email

5
First you browse and exit, then a day later an email arrives with a 20% discount. Always the same so why not just discount the price on the first visit? Reviewed on: 5th January 2026

never had a problem great service

5
Quick an easy service never had a problem Reviewed on: 5th January 2026