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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,682 reviews, last reviewed 19th Feb 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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11%
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1%
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0%
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Latest highest rating:

5

Excellent simple as that Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for ... Read more Reviewed on: 19th February 2026
Paul D's avatar
Paul D

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3682)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Phone response

4
When I had a query, although it took a long time to get through on the phone, once I did I got a quick and clear response. Reviewed on: 27th May 2025

cruising? You need insurance

4
On a cruise you need medical insurance. Even flue onboard will lead to a hefty bill. Helicopter evacuation could bankrupt you. Recent amended voyage with NCL Aqua Southampton to Boston was amended to disembark in NYC. On line and email support to process the claim was excellent- the payout was painfully slow but eventually successful. Reviewed on: 4th July 2025

Great Service

5
I’ve used HE for the past 2-3 years and always found them competitive in price, easy to choose and good after care with follow up emails etc. Reviewed on: 4th July 2025

Pleasantly surprised.

5
I found the whole process of booking travel insurance surprisingly simple and easy with Holiday Extras. There were only a few questions they asked, which must have been carefully chosen, and when I spoke to a person about a query I had I was very impressed with how helpful she was. Reviewed on: 4th July 2025

Great value.

5
Great value. Easy to order online. Reviewed on: 3rd July 2025

Great to have cover confirmed so easily.

4
Great at keeping in contact around renewal time - disappointing that the offer of up to 20% off renewal price turned out to be 15%. Reviewed on: 3rd July 2025

Easy peasy

5
Very easy and quick, great service. Reviewed on: 3rd July 2025

I’ve used this for years!

5
I’ve used this for years! Wouldn’t use any other site! Parking and travel insurance! Amazing!! Reviewed on: 3rd July 2025

Better price that on compare sites. Perfect

5
Better price that on compare sites and even got a customer discount. Exactly the cover I wanted and could add optional extras to cover more. Reviewed on: 3rd July 2025

easy to use and good feedback really quick

4
easy to use and good feedback really quick Reviewed on: 3rd July 2025

...chat line excellent

5
Love the chat options my questions where answered quickly, giving me confidence to put the correct details on my application Reviewed on: 3rd July 2025