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Holiday Extras Travel Insurance: Travel insurance reviews

Name: Travel insurance
Rating: 4.82 (3599 reviews)

View other Holiday Extras Travel Insurance products

4.81

Based on 3,599 reviews, last reviewed 18th Dec 2025

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent value exactly what I needed at a competiti... Excellent value exactly what I needed at a competitive price Reviewed on: 18th December 2025

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025

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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3599)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Friendly and helpful advice and service

I was guided through the process with patience and good humour with all options clearly explained so that I felt satisfied at the end that I had the best policy to suit my needs. A reassuring and positive experience from start to finish Reviewed on: 21st August 2023

Excellent value exactly what I needed at a competiti...

Excellent value exactly what I needed at a competitive price Reviewed on: 18th December 2025

Easy to deal with and answered queries promptly.

Easy to deal with and answered queries promptly. Could speak to a real human being when needed to. Reviewed on: 18th December 2025

good communications

good phone talk to sort out medical problems Reviewed on: 12th December 2025

Easy to use website and choice of travel insurance l...

Easy to use website and choice of travel insurance levels. App works well. Thankfully I haven't had to make a claim. Reviewed on: 12th December 2025

Disappointed with Late Return Cover claim process

I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a new flight and incurred extra costs. Customer service was unhelpful, and my claim was ultimately rejected. I ended up having to escalate the matter to the Financial Ombudsman. I am extremely disappointed with Holiday Extras and how they handled this situation. Reviewed on: 10th December 2025

It was my first time travelling and did the insuranc...

It was my first time travelling and did the insurance on line but had to ring customer services to help and just for reassurance I had done it all right. They were very helpful and understanding and explained everything well Reviewed on: 10th December 2025

Seamless experience

This being our insurance renewal, was a seamless experience. Speaking with the office, confirming our details was fantastic with a very friendly team to answer our questions. Reviewed on: 8th December 2025

it was very easy, everything was done for me, i just...

it was very easy, everything was done for me, i just had to accept the quote if I was happy. There was cheaper quotes and more expensive quotes, but the level of cover and the renewel price was very reasonable. Reviewed on: 7th December 2025

Professionally handled.

Professionally handled.Member of team was efficient, friendly and helpful. Reviewed on: 6th December 2025

Simple, easy, value for money - top.

Simple, easy, value for money - top. Reviewed on: 6th December 2025

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