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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Convenient, user friendly and helpful

5
My experience with HSBC has been easy and professional, the service as required responsive with any questions resolved promptly. For my small business, it provides everything I need with one handy app. Reviewed on: 24th March 2022
Jo Gillard's avatar
Jo Gillard

easy to open and friendly

5
it is very easy to open a online business bank account and services are very friendly and customer services team is very cooperated and always there to help. i recommended in my friends and family circle. highly recommended Reviewed on: 24th March 2022
ZAHEER-U-DIN OMMER's avatar
ZAHEER-U-DIN OMMER

Efficient and super easy to use

5
Easy to use, slick and straight forward. No hidden difficulties. Makes life easier, highly recommended. Reviewed on: 24th March 2022
Lucy Gelling's avatar
Lucy Gelling

simpilicity with no complexity for your business

5
user friendly interface, just what you need from a business account Reviewed on: 23rd March 2022
a posada's avatar
a posada

HSBC Kinetic account

5
Straight forward, user friendly application. The app offers a range of additional business related features/ tools which I personally have found extremely useful. I would certainly recommend! Reviewed on: 23rd March 2022
Sina Ellis's avatar
Sina Ellis

Brilliant App

5
Let me tell you this One of the best banking app I would recommend to everyone Reviewed on: 23rd March 2022
Faizan 's avatar
Faizan

top APP

5
excellent app, several tools, easy to use, I highly recommend Reviewed on: 23rd March 2022
Anonymous's avatar
Anonymous

Good banking

5
Smooth account opening. The quickest and most straightforward I’ve ever seen. Easy to use and a great team Reviewed on: 23rd March 2022
Lift the lid 's avatar
Lift the lid

Promising but not delivering

2
I have been with HSBC Kinetic since the beginning as appealed to me for the use of the banking app as I travel and always mobile. The banking app works smoothly however is a long way behind the normal HSBC business app and database that I have on another company. There is no connectivity between the banking app and the accounting software xero or quickbooks which means you have to pay the accountants more each month to work on the books including uploading it all. The customer service when asking for feedback and updates is poor as noone will give you any answers. From being only based on the phone the service becomes sterile and un supportive to a customer and I will be moving to another software soon as although the ease of the app is great the overall functionality of being with Kinetic is costing my business money Reviewed on: 23rd March 2022
Matt Thomas's avatar
Matt Thomas

Easy to use and useful statistics

4
Very easy to set up. Love that it has its own app. Like the cashflow statistics. Fees are quite low and free for a period of time. Reviewed on: 23rd March 2022
Nicola Morris's avatar
Nicola Morris

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