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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Not great

2
Long sign up process, despite website saying otherwise. Took 2 weeks, communication by message only which dragged things out. Poor options for account management at sign up. Poor progress comms at sign up. App only opens on iPhone every other attempt. Reviewed on: 23rd March 2022
K D's avatar
K D

Smooth experience with HSBC connect

5
Having struggled with other accounts providers I was able to set up an account with HSBC in less than five minutes. On my journey into start up businesses so far it has been a great benefit to have such a quick and smooth account to use! Reviewed on: 23rd March 2022
Julian's avatar
Julian

Everything ok, I recommend!

5
I have had a positive experience so far. Reviewed on: 22nd March 2022
Edu Transport LTD's avatar
Edu Transport LTD

Incredible Experience Start to Finish

5
Setting up your first business can be quite daunting - there's lots going on and lots of plates to be spun. When on the look out for a business bank account - I therefore gravitated to one where it was easy to manage. My kinetic account was incredibly simple to set up - all data was pulled from Companies House and I was up and running in no time. The ability to manage cash flow and see what's going on takes some of the headache out of managing a small business. Brilliant Product! Reviewed on: 22nd March 2022
Meg's avatar
Meg

all good

3
no problems to date, seems worth signing up Reviewed on: 22nd March 2022
peter's avatar
peter

Pointless, feature free, stick with proper account

1
Pointless, feature free, stick with proper account. Doesn't work with Ember, you can't download statements at which point I gave up and opened a proper account. Fancy app with little features, wish I opened a proper one and didn't waste time on it. Reviewed on: 22nd March 2022
Ian Wood's avatar
Ian Wood

Fantastic online business account

4
It is a fantastic business account, which was quick to open and user friendly app Reviewed on: 22nd March 2022
Parag Udeshi's avatar
Parag Udeshi

Love it!!

5
fast and useful, amazing!!! Never seen such an easy app Reviewed on: 22nd March 2022
Norbert's avatar
Norbert

Everything at your finger tips

5
Opened an account in 2020 for my new business venture. All I need is available 24 hours a day. It has been a great experience and made me confident in online banking. Reviewed on: 22nd March 2022
Jonathan Trelawny's avatar
Jonathan Trelawny

Simple Banking

5
It was really easy to open the account and everything was straight forward. The app works great and the free of charge banking perod helps with my new business. Reviewed on: 22nd March 2022
cartridge works watford's avatar
cartridge works watford

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