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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Great Financial Support

5
Great App and Customer service, I have been with different Bank which after 2 years haven't offered any overdraft and credit card, but HSBC after opening my account and review my business financial status gives me both over draft and credit card. This is call support for the startup's Reviewed on: 22nd March 2022

The best option for business start-ups

5
I was in the process of setting up a new business enterprise and I first tried to set up a business bank account with a well-known rival of HSBC Kinetic. The sign up process was far too long and cumbersome so I turned to HSBC Kinetic on recommendation from a business colleague. The process was so straight-forward. The mobile app is simple to use and the account has all the features I would expect of a top rated account. I'd definitely recommend HSBC Kinetic for small business start-ups. Reviewed on: 22nd March 2022

Clear, Straightforward, and easy to use app

5
The HSBC Kinetic business account is very clear and straightforward on the app. All aspects are easy to use and the layout of the app is logical. The app has some good features like, Cashflow and Spend Analysis which are useful. The notifications are also useful for tracking payments. And the support for the app is very good. Reviewed on: 22nd March 2022

Excellent App, service, value and customer support

5
I signed up at minimal time, effort and cost. The ongoing costs are very good. Customer support is almost instant on any matters via the App. It serves its purpose and is a great asset to my small consulting business. Reviewed on: 22nd March 2022

Fast support, quick services

5
Support is fast to resolve any issues. The banking services are fast. Great usable app. Reviewed on: 22nd March 2022

simple and easy

5
The process of setting up the account was fast and could be done via the mobile app. Support is also readily available via the mobile app and the few time I have used this function I had a reply within 10 minutes. Would definitely recommend it. Reviewed on: 22nd March 2022

Really appreciate it

5
I am really impressed with how fast and simple the process of opening a business account with HSBC has been. Everything went smoothly and transfers are really fast. I am verry satisfied with the product. Reviewed on: 21st March 2022

excellent

5
it was very easy and straightfarwad way of opening account never seen before Reviewed on: 21st March 2022

Quick Sign Up and Great App

5
I needed to set up a business account quickly and HSBC Kinetic was efficient smooth and very fast. The App is easy to use and if I have queries I can always get a quick answer. Thanks Team - great service !! Reviewed on: 21st March 2022

Very Good Experience

5
Easy and very effective banking with HSBC Kinetic Reviewed on: 21st March 2022

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