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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Makes life easy

5
I always recommend this to fellow company owners. It makes life so easy as a business owner and takes care of itself. Plus my accountant loves it too! Reviewed on: 18th March 2022

Great New Business account that is Hassle free

4
Helped my business grow and was easy to setup, happy to be with HSBC and know my business has their backing. Reviewed on: 18th March 2022

Easy to use, no real problems so far.

4
App can sometimes be a little buggy, but no real issues for this small business Reviewed on: 18th March 2022

Business banking made easy

4
HSBC Kinetic makes business banking easy. the process of applying is simple and allows you to have an account set up in only a few days. The alerts mean you can keep track of you incomings and outgoings which is useful to track your spending. I would recommend using HSBC but would also say I have no other references on other business accounts so don't know how it compares Reviewed on: 18th March 2022

The best bank

5
Always sorted my problems quickly, easy and no fuss, always employees came with better ideas to solve my problems Reviewed on: 18th March 2022

Easy to navigate and good service

5
In general I've been very happy with how the app has run. The menus are clear and the only time I've had any issue, the customer service team has been able to sort it out for me with an upbeat attitude. Very tempted to switch my personal account based on the business model. Reviewed on: 18th March 2022

Number one bank

5
I start using this bank 2 to 3 months ago for me is Best Bank ever Reviewed on: 18th March 2022

Simplicity

5
Simplicity and easy go app and customer service Reviewed on: 18th March 2022

Brilliant easy to use straight forward account

5
Was very easy to apply and set up on the internet, was all verified quick and revived card quick as well. Downloaded the app and here we go. Didn’t need to spend time to go and visit the bank, so great time saver. Reviewed on: 18th March 2022

Brilliant service from the banking app

5
Once you have the app set up everything in Kinetic banking is very simple and keeps track of all your banking needs. Reviewed on: 18th March 2022