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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Good banking app for new business

4
Great app for a new business. Offers the instantaneous alert which traditional bank accounts don't Reviewed on: 18th March 2022

Easy to open, easy to use

5
Quick, easy with a lot of features Reviewed on: 18th March 2022

Review

4
Good customer service I'm pleased to say. Reviewed on: 18th March 2022

Amazing bank and amazing customer service

5
I think HSBC KINETIC is how all banks should be. The process of opening an account was very easy and straightforward. The app is amazing and so easy to use and navigate. Most banks make things so complicated and as a business I want access to sending and receiving money fast and HSBC KINETIC has provided this. I am so happy in choosing this bank for my business that I want to even open a personal account and have recommended it to many friends and family Reviewed on: 18th March 2022

fast and easy

5
I opened a business account at HSBC, and it was unexpectedly quick and easy, I am extremely pleased with the experience with this bank. Reviewed on: 18th March 2022

Pretty easy to use

4
Great for records and keeping everything tidy Reviewed on: 18th March 2022

Great communication and access to my account!

5
I’m very happy with the service and communication with the bank is great. Easy access and clear app to manage your account. Highly recommend! Reviewed on: 18th March 2022

Easy to use, clean graphics and great costumer service

5
It was easy to set up an account, it is easy to learn how to use the app, it is easy to get in touch with someone to help me with any questions (which i had many). Overall they created a great experience for users. Very satisfied Reviewed on: 18th March 2022

Great service!

5
Enjoyed the app, very easy to use and the phone support team are very helpful and friendly Reviewed on: 18th March 2022

A bank that I have seen very useful

5
A bank that I have seen very useful Reviewed on: 18th March 2022

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