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HSBC Kinetic (inactive company): Business account (discontinued) reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
No new 5 star reviews
in the past 90 days
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Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Almost faultless

4
I like the simplicity of the app and also find the performance tools to be very informative. Logging in is convenient, same goes with the customer support chat. My only criticism is international transfers. You can't physically do it on the app, instead you have to ring their phone line which can be time consuming. I'm sure there's a logical reason for this but as a customer it would be better to have the choice of sending money abroad within the app. Overall its a great app and I would recommend it to anyone! Reviewed on: 18th March 2022

Easy application which was accepted!

5
Trying to set up a business for the first time is difficult and working out the best people to bank with wasn't easy! HSBC made it an easy process, they have a streamlined, user friendly app and a bank card which I use regularly for my business. Reviewed on: 18th March 2022

Perfect experience

5
Starting a new business was very daunting but it couldn’t have been easier to set up the banking side with Kinetic, which was all done in less than an hour Reviewed on: 18th March 2022

Great app for small businesses

4
It’s a good app if you have a small business. There’s some limitations like not being able to make international payments. Reviewed on: 18th March 2022

Just what I needed

5
Starting a business is hard enough. Thankfully setting up my business account what the easy part. Everything I need on the go. Reviewed on: 18th March 2022

Fast with no errors

5
I do a lot of transactions every day and never had problems with the app. Reviewed on: 18th March 2022

Excellent and efficient banking for business.

5
A delightful experience with HSBC kinetic, all was processed via the app, a decision was made very quickly and efficiently. Highly recommended. Well done HSBC Kinetic Reviewed on: 18th March 2022

Easy to use, easy to set and friendly

5
I would recomend to anyone that need a bussiness account to give it a try, it will not disappoint! Reviewed on: 18th March 2022

Quick and Efficient

5
Very quick and easy to set up. Easy to use app Reviewed on: 18th March 2022

Perfect!

5
Set up my new business bank account on my phone with Kinetic in 7 minutes, had a call within a couple of hours from my new account manager making sure everything was OK, new card arrived within 5 days and the company is now up and running! I remember the good old days when you had to visit "a bank" in person and it would take weeks/months to sort. Would highly recommend HSBC Kinetic for customer satisfaction and an app that's so easy to use and very thorough! Reviewed on: 18th March 2022

Review HSBC Kinetic (inactive company): Business account (discontinued) now

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