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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Great business bank account

5
Really easy to set up, everything is online! Exactly what I wanted. First year is fee free too. Reviewed on: 18th March 2022

very fast and stable

5
very fast and easy during the account opening phase and after you start using it. Reviewed on: 18th March 2022

Easy to use if you don't need a complicated account

4
Easy to use as we are during app friendly time but spendings are seen even in a few days, refunds are also back in tha account in some cases in 5 working days. It was the only way to make a business account for my online shop because of the pandemic and gov. loans that blocked most of these services with banks. Reviewed on: 18th March 2022

Excellent Interface

4
I'm loving the HSBC Kinetic app. Far easier to navigate than my personal bank's App. I appreciate the Monthly spending visual and updates. Just waiting on the international payment option to be developed for the app - once done it'll be 5 stars from me. Reviewed on: 18th March 2022

Success is alway simple

5
Having started a new business, I needed to set up a business account. Having looked around at several companies I decided to go with HSBC kinetic account. The whole process was seamless and simple, looking after my accounts could not be easier; the app is easy to set up and use and makes banking easy. Could not be happier with my choice of bank account, perfect for small businesses like mine. Reviewed on: 18th March 2022

Easy set-up and straight forwards to use

5
Having had a business bank account previously the set-up of this did prove time-consuming and I had to take out to visit the local branch when a business colleague was unavailable. My business temporarily stopped trading, and I closed my account, however when I needed to open up a new account I was pleasantly surprised how easy and straight forwards the process was. The app has been very well designed and is very much user friendly. I would definitely recommend anyone looking to set up a business bank account to look into HSBCs Kinetic. Reviewed on: 18th March 2022

Very user friendly banking service and app

5
Easy and fast process to open HSBC kinitic, decision is made within minutes. User friendly service encourages business owners to start business sooner. I will highly recommend this service to anyone Reviewed on: 18th March 2022

Excellent Customer Service

5
As a sole trader, I needed a Business bank account to suit my needs. HSBC Kinect was easy to open with support from the HSBC Kinect team. It meets all my needs plus more. Reviewed on: 18th March 2022

Smart and Effective

5
I have found about HSBC Kinetic during the lockdown in 2020 as it was the only bank available to open a business account without physically going to the bank. It took few days to open it and I am now smoothly running my business finances using HSBC Kinetic. I am really really happy that I have found HSBC Kinetic. Reviewed on: 18th March 2022

Service

5
Great on boarding process and customer support Reviewed on: 18th March 2022

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