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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Simple. What more could you ask for!

5
Great experience using HSBC Kinetic - it has been nothing but simple from day 1 and made things so straightforward; especially during a time when you need to focus on business you can allow HSBC Kinetic to take the stress out of handling the inbound cash, always great! Easy and simple cash flow tracking and very well put together app. Reviewed on: 10th March 2022

Excellent customer service

5
I had an excellent experience with hsbc customer service Reviewed on: 10th March 2022

Perfect banking app!

5
I love kinetic, it’s so easy for me to view, make transactions and was super easy to apply. I’ve been with HSBC all my life and it’s by far the best bank I’ve been with. Since starting a business it was the best banking app, most attractively designed and ticks all my boxes for what I want from a bank. Reviewed on: 10th March 2022

Best business bank ever!

5
This bank is so user friendly, the insights into my business go far towards helping be accountable and for forward planning. Reviewed on: 10th March 2022

Very efficient and fast

5
I am very happy with HSBC kinetic -Opening the account was very easy, customer support is very fast and helpful plus the app works great. Reviewed on: 10th March 2022

The Best !

5
It is the best bank! the coolest thing about you is that you receive notifications when you receive money or pay something! and employees are very welcoming!! Reviewed on: 10th March 2022

Easy online process and banking

5
Fantastic easy account to open and use Reviewed on: 10th March 2022

Quick & Easy

5
So easy to setup, it can all be done from your smart phone and the app looks great! Reviewed on: 10th March 2022

Hurrah HSBC

5
Amazing product , helped me from the 1st second . Thanks HSBC Reviewed on: 10th March 2022

Easy business banking

5
Having access to my account 24/7 using my mobile phone makes my life easy. Reviewed on: 10th March 2022

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