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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Easy to use and amazing customer service

5
As a user of HSBC Kinetic the app is extremely easy to use, I can easily access all my accounts in one place and do all me banking including paying in checks opening new accounts and getting access to my credit card. When I have had issues in the past I have phoned up there customer support and they have always been extremely friendly and always seem happy to help no matter how small the issue is. Reviewed on: 10th March 2022
Harry's avatar
Harry

Everything is perfect with kinetic

5
Very good everything is easy with them Reviewed on: 10th March 2022
Yanka Velkova 's avatar
Yanka Velkova

Easy to set up

4
It's easy to set up without any hassle, unlike my experience with some other virtual banks like Monzo, Monese and Starling. Reviewed on: 10th March 2022
Vincent Chen's avatar
Vincent Chen

Vasile Cirlig....UNIKDOM LTD.

5
so let me tell you honestly it was very difficult to get this bank card online ... because it was in time of the pandemic, but after I got it, I was so happy that .and today I am very happy with it, because if you name it grant this bank I do not know what I was doing with my business. So my little business is to build people's homes, so it's a business under construction .... maybe once and for all the people who will live in these homes will thank you with at least a few words good luck to those who built their homes .... so I wish you future prosperity .... more and more clients and successes .... you are a team that deserves all the best in the world ...... thank you as long as you exist ... Reviewed on: 10th March 2022
VASILE CIRLIG UNIKDOM.LTD's avatar
VASILE CIRLIG UNIKDOM.LTD

Excellent

4
Good set up process and easy to use Reviewed on: 10th March 2022
Joe's avatar
Joe

Great app. Good customer service.

4
This is the first virtual internet banking I use, easy to set up, never has problems to log in. Friendly user menu. Excellent job from HSBC! Reviewed on: 10th March 2022
K Ho's avatar
K Ho

Thanks for your business

5
Business is great, amazing customers service and best mobile app Reviewed on: 10th March 2022
serhand's avatar
serhand

Easy, advance, reliable and well equipped business account

5
I am using this account as a new business, so far found it very easy to use. It’s fulfilling my business need and support me with my online transaction. I am very satisfied with my HSBC kinetic account. Reviewed on: 10th March 2022
Fida Ayaz 's avatar
Fida Ayaz

Game Changer

5
Finally a business account that understands the needs of small business owners. No fuss, straightforward process to set up account. Easy to use. Simple, effective - no bells and whistles. Reviewed on: 10th March 2022
The Shine Academy's avatar
The Shine Academy

Very simple to use

5
Very happy working with HSBC currently starting business account. Very easy setup everything online and ability for overdraft for lots is great for me. Reviewed on: 10th March 2022
daniel vangelov's avatar
daniel vangelov

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