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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Pretty easy

4
Kind of easy to set up, but it would be better if could phone customer service while doing the setting up. still quite simple for most of the peoples Reviewed on: 10th March 2022
Wes's avatar
Wes

HSBC

4
Happy with general facilities it supplies. Charges are sometimes unknown but in general acceptable. I would suggest working with Kinetic. It's easy to open Reviewed on: 10th March 2022
Aysem's avatar
Aysem

HSBC Kinetic - keeps my business moving!

5
The Kinetic account was very easy to apply and setup and they tell you what you need before you actually get started. Making payments are easy with the app and it also tracks your cash flow so you can see how your business is doing. Leaving me to get on with work and sometimes even play! Reviewed on: 10th March 2022
D Cowie-Smith's avatar
D Cowie-Smith

No comparison

5
In COVID no banks were opening business accounts when I really needed one desperately. HSBC Kinetic gave me an opportunity to open a business account with few easy steps. I'm a happy customer. Reviewed on: 10th March 2022
Paint with Asif's avatar
Paint with Asif

Learning Process

3
I have been with HSBC Kinetic for a while and had a few issues accessing money after a few semi large payments. I was very annoyed because I couldn't contact due to it being a Saturday. Once I realised it was due to security I felt at ease and it is because of this I think they are the best so far. Reviewed on: 10th March 2022
D'miele's avatar
D'miele

Great App & customer care

5
I have been a customer for nearly a year now and I have only had to contact HSBC once. The service was quick and my query was quickly resolved. The app is very easy to use and understand. Reviewed on: 10th March 2022
Bex's avatar
Bex

Simply the best

5
Very fast and simple Customer focused Easy to navigate Reliability Fun and colourful Reviewed on: 10th March 2022
Ahrani's avatar
Ahrani

Great service

5
Mobile first banking app! Initially a few glitches but all sorted and making great new improvements and features Reviewed on: 10th March 2022
Jitesh Halai's avatar
Jitesh Halai

Fantastic service

5
Excellent service very efficient Reviewed on: 10th March 2022
Kam Sanghera's avatar
Kam Sanghera

Usability and productivity

5
It's really easy to use and productive on a busy day Reviewed on: 10th March 2022
Athar Naqvi's avatar
Athar Naqvi

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