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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Fantastic service

5
Very efficient processes and excellent customer service. Fantastic business banking service. Reviewed on: 10th March 2022
Kam Sanghera's avatar
Kam Sanghera

Great service

5
Great app and service I am able to sort most issues via the app and the chat, great service Reviewed on: 10th March 2022
Leegeorge's avatar
Leegeorge

5* service

5
So glad I chose you, so easy to use and brilliant support when needed Reviewed on: 10th March 2022
CLN Cleaning 's avatar
CLN Cleaning

An account with everything you will need at the begining of your business

5
I applied in app and my account opened the next day. If you are a limited company with a single director and sole shareholder, registered with Companies House and meet eligibility criteria, this is the best and fast way to have a business account. Manage your account, payments, direct debits with ease, control your spending, keep on track of your cashflow etc, it's set up as an account with everything you will need when you start your own business, thanks HSBC. Reviewed on: 10th March 2022
Hakan Giray's avatar
Hakan Giray

Brilliant business banking!

5
As a first time business banker I was nervous about not picking the right bank. HSBC had great reviews, fair fees and 24/7 help, it was a no brained that HSBC was the bank I was going to go with. Not forgetting how great the app is! Love love love, I recommend to everyone I meet in need of a business bank account! Reviewed on: 10th March 2022
Holly 's avatar
Holly

Perfect

5
Best of all quick and helpful customer service easy to use a quick application response for me the best high recommendation Reviewed on: 10th March 2022
Ilau Razvan's avatar
Ilau Razvan

Best secure

5
Great company, high quality of service Reviewed on: 10th March 2022
Sebghat's avatar
Sebghat

Best biz account ever!

5
Highly reliable service backed by a top bank! Reviewed on: 10th March 2022
Ugo Giuliani's avatar
Ugo Giuliani

So easy to use!

5
I am very happy with my HSBC Kinetic Account. It’s very straight forward and easy to use. It was quickly set up and makes business banking so much easier! I can check my balance and pay invoices - it’s great and can highly recommend. Reviewed on: 10th March 2022
NA's avatar
NA

The Best Bank with a Reliable and Secure App

5
I'm always confident about HSBC Kinetic in terms of security, firewalls and the back-end to be consistently updated in the interest of customers and the bank. The App is convenient and useful to my new business. I attempted to open an online Business Account for my start up with others but they just didn't understand, in my opinion. Repeatedly asked irrelevant questions for weeks and eventually did not offer any solution. In contrast, HSBC gets it! Asked questions and accepted my answers, kept me intermittently informed throughout the processing and approval time till my firm's account was opened. Using and downloading the App is a doddle. Most importantly with a little cybercrime measures and the bank's software, I feel safe. Even if anything, and that's an if, would go wrong for no fault of mine, I am confident HBSC would resolve any issue fairly because that's how they roll! Reviewed on: 10th March 2022
Samir Durrani's avatar
Samir Durrani

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