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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

HSBC Kinetic is superb

5
My experience in using the HSBC Kinetic is impressively splendid. Reviewed on: 10th March 2022

Brilliant!

5
App and general banking experience has been brilliant, all the functionality of a web only provider but with the backing support of a local branch. Customer service has been excellent when required. Reviewed on: 10th March 2022

Easy to use

5
Happy to recommend the HSBC Kinetic for the business use! Reviewed on: 10th March 2022

HSBC Kinetic Review

3
It has been okay. Room for improvement in compatibility with accounting software etc Reviewed on: 10th March 2022

Ease of Financial trading makes life less stressful

5
HSBC Kinetic offers fantastic customer experience and excellent easy set up and acceptance, cutting out face to face interaction in the bank itself. I was particularly happy with this as vulnerable adult, COVID was ruling my life and the ability to go out. I needed my account to be up and running quickly and this was achieved without any hassle over the internet. I would recommend this approach to banking for all business’s, it is a safe modern way of working. I would highly recommend HSBC Kinetic to anyone. Reviewed on: 10th March 2022

User friendly and reliable

5
Very easy to open a Kinetic account. Very good and reliable service. Reviewed on: 10th March 2022

Highly Recommend

5
I found the HSBC Kinetic account very easy to set up and it is very user friendly. I would recommend this product to friends and family. Thank you HSBC! Reviewed on: 10th March 2022

Banking App Made for the Digital Era!

5
Very simple to setup, ease of use is unrivalled and uncluttered user interface is so easy to navigate. Would highly recommend Reviewed on: 10th March 2022

Most Intuitive, Innovative, and Inspiring Business Banking Medium

5
I started using HSBC Kinetic when I created my first startup and had to initiate my first ever business banking account to conduct my operations. I had several other providers to look from Barclays to Natwest alongst with a multitude of other banks. HSBC's onboarding process to quickly verify, setup, and create a business banking account was a seamless experience for me. It is undoubtedly the fastest service out there to create a business banking account. On top of the speed of setting up business banking, the mobile experience of using the HSBC kinetic is seamless, intuitive, and most importantly fun! I never imagined I'd be excited to go to an app to see my financials and plan for the roadmap ahead which was made possible by HSBC Kinetic. I continue to give my trust to HSBC Kinetic and envision to use it indefinitely as my business scales. Reviewed on: 10th March 2022

Simple To Use

5
Setting up the account and using the HSBC App is very easy and straightforward Reviewed on: 10th March 2022

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