Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,939 reviews, last reviewed 2nd Apr 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025
Tom S's avatar
Tom S

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025
SB's avatar
SB

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic: Business account now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Kinetic Business account reviews (1939)

Easy peasy!

5
I haven't seen better! Easy & Professional! You feel privileged even just at the application stage! I can't even imagine what's next when I am on boarded! Greetings to all the heroes who made life easier! Reviewed on: 10th March 2022

Easy to use, great with notifications.

4
Found the whole experience of setting up the account very easy, great to use, like the notifications I get when receive money. Reviewed on: 10th March 2022

Best banking app

5
One of the best banking up that I have came across AS off covet 19 no 1 was given any appointments or anything in the bank but with the hsbc with this up blitterlees made the life so easy with banking everything that I have never came across anything like this Reviewed on: 10th March 2022

Very supportive, always there for help with any queries with prompt response.

5
I am new business owner. I thought the business banking was going to be diffucult to manage. However, what I found with HSBC Kinetic is that it is very easy to use. I also didn't know I was going to be supported by them either. It is amazing and I already recommended to some of my friends. Thank you for your help and support. Zaf Reviewed on: 10th March 2022

Great app

5
Great app always customer service friendly … Reviewed on: 10th March 2022

The best app easy to use

5
Amazing app, us mention is easy to use and the customer service is one of the best Reviewed on: 10th March 2022

Director

5
I found setting up the HSBC bank account incredibly easy and efficient. I find the banking app super easy to use and would happily recommend to others Reviewed on: 10th March 2022

Very basic capabilities

2
Opening the account should have been straightforward. The account was in Beta when we first applied and a process that should have taken 48-72 hours ended up taking weeks and me chasing. I should have taken this as a warning! The account is basic and functional but now they've introduced fees, there are definitely better out there. The capabilities of this account are really poor. You cannot link up a live feed to xero accounting software (Despite advertising otherwise) and so after months of being sent from one team to another, I'm still manually importing every single transaction and it is very tedious. The telephone CS don't have a clue what the kinetic account is and so you get sent through to the personal banking people. You are most definitely not treated as a business customer. Honestly - I'll be taking my money elsewhere and I would heed others to do the same. Reviewed on: 10th March 2022

Quick and easy to set up, very easy to use.

5
I researched a lot of the available business accounts before finally choosing HSBC Kinetic. They make it incredibly easy to set up an account and offer a mobile banking application that is incredibly well designed and has a great user interface. Reviewed on: 10th March 2022

Best business banking can

5
The HSBC KINETIC staffs assisted me from the beginning to until my account opened. The customer service is outstanding Reviewed on: 10th March 2022

Review HSBC Kinetic: Business account now

Help others make smarter decisions by sharing your own experience. Write a review