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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

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4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic: Business account now

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HSBC Kinetic Business account reviews (1941)

Fast approval opening of account and great comms

Account was opened in a few days and communication on status was good. Bank account app facility simple to use too. Reviewed on: 10th March 2022

Always helpful

I have had to phone with concerns a few times and the customer service has been amazing and helped every time. They are also easy to reach Reviewed on: 10th March 2022

Easy peasy!

I haven't seen better! Easy & Professional! You feel privileged even just at the application stage! I can't even imagine what's next when I am on boarded! Greetings to all the heroes who made life easier! Reviewed on: 10th March 2022

Easy to use, great with notifications.

Found the whole experience of setting up the account very easy, great to use, like the notifications I get when receive money. Reviewed on: 10th March 2022

Best banking app

One of the best banking up that I have came across AS off covet 19 no 1 was given any appointments or anything in the bank but with the hsbc with this up blitterlees made the life so easy with banking everything that I have never came across anything like this Reviewed on: 10th March 2022

Very supportive, always there for help with any queries with prompt response.

I am new business owner. I thought the business banking was going to be diffucult to manage. However, what I found with HSBC Kinetic is that it is very easy to use. I also didn't know I was going to be supported by them either. It is amazing and I already recommended to some of my friends. Thank you for your help and support. Zaf Reviewed on: 10th March 2022

Great app

Great app always customer service friendly … Reviewed on: 10th March 2022

The best app easy to use

Amazing app, us mention is easy to use and the customer service is one of the best Reviewed on: 10th March 2022

Director

I found setting up the HSBC bank account incredibly easy and efficient. I find the banking app super easy to use and would happily recommend to others Reviewed on: 10th March 2022

Very basic capabilities

Opening the account should have been straightforward. The account was in Beta when we first applied and a process that should have taken 48-72 hours ended up taking weeks and me chasing. I should have taken this as a warning! The account is basic and functional but now they've introduced fees, there are definitely better out there. The capabilities of this account are really poor. You cannot link up a live feed to xero accounting software (Despite advertising otherwise) and so after months of being sent from one team to another, I'm still manually importing every single transaction and it is very tedious. The telephone CS don't have a clue what the kinetic account is and so you get sent through to the personal banking people. You are most definitely not treated as a business customer. Honestly - I'll be taking my money elsewhere and I would heed others to do the same. Reviewed on: 10th March 2022

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HSBC Kinetic: Business account reviews

100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review HSBC Kinetic: Business account now

HSBC Kinetic Business account reviews (1941)

Fast approval opening of account and great comms

Always helpful

Easy peasy!

Easy to use, great with notifications.

Best banking app

Very supportive, always there for help with any queries with prompt response.

Great app

The best app easy to use

Director

Very basic capabilities

Review HSBC Kinetic: Business account now

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