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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

It works well for me.

4
It's cheap, secure visible and reliable Reviewed on: 10th March 2022

Efficient and effortless!

5
Opening the account was extremely straight forward, applying for credit facilities did not take long at all. Easy to use app and great customer support! Reviewed on: 10th March 2022

HSBC business account is the best

5
HSBC business account is easy and simple to open . That’s the best after I compare with other bank . Thanks very much . Reviewed on: 10th March 2022

Great service

4
I use their normal customer bank and more than happy to join them with their business bank. Been good so far Reviewed on: 10th March 2022

Smartest Business Banking app in the UK

5
HSBC’s Kinetic works as my digital business banking providing me with all the relevant banking solutions and cashflow tools for my star up. The app is very smart, understands me and it is easy to speak with support using chat. I moved my main bank to HSBC Kinetic now and overall very happy with it. Reviewed on: 10th March 2022

Really straightforward and easy to use!

5
This was the first time using HSBC Kinetic over regular business banking and its been a delight to use. It takes seconds to log in to check payments going in and its been really easy to set up and make payments to staff all from within the app! Reviewed on: 10th March 2022

Excellent

5
Quick and easy to open the account. I told my friend to open hsbc business account for his business simply because I heard a great experience. That's why I recommended it Reviewed on: 10th March 2022

Hsbc Kinetic

5
Easiest to use and excellent service. Reviewed on: 10th March 2022

The Best Business Account Around!

5
Excellent App and easy to use interface. quick and easy to set up and excellent support and functionality for new businesses and existing. Reviewed on: 10th March 2022

Best Business Account

5
HSBC have developed an excellent business account in Kinetic. Application process is very simple and the account was opened in less than 24 hours of application. Kinetic App is fairly easy to use and has a very user-friendly interface. Integration with major accounting packages makes life simpler. Partner Offers in the App are with reputed companies and also very useful for business owners. The only issue with the Kinetic account is that it doesn't offer 'View Only Access' to my accountants which would be very useful. Customer service weren't very knowledgeable on this issue and said Kinetic doesn't support Open Banking whereas there is an Open Banking connections option in the App. No problems so far except the minor issues above. No fees per transaction which is great. Very happy with the account overall. Reviewed on: 10th March 2022

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