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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,939 reviews, last reviewed 2nd Apr 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025
Tom S's avatar
Tom S

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025
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SB
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1939)

Your mind is at ease

5
I have been an HSBC customer since 2003 started having a personal account and now a business account. HSBC kinetic made my transactions easy to track, whether from the web, app or contact center. Reviewed on: 7th March 2023
Mohamed Omer's avatar
Mohamed Omer

professional

5
I have a lot exeperiances with banks, but HSBC is very professional. Reviewed on: 7th March 2023
Only Me Uniq 's avatar
Only Me Uniq

Service

5
Very quick and efficient service Reviewed on: 7th March 2023
anwarul_21@yahoo.com's avatar
[email protected]

Great app, easy to use

5
Love this business bank account. I've used a few but HSBC Kinetic is for sure the best. I like the easy to use app, the speedy transactions and the insights. Highly recommend. James Reviewed on: 7th March 2023
James's avatar
James

Like First Direct, but snazzier!

5
I didn’t think you could beat First Direct for its edge over the rest of UK banking, but HSBC Kinetic app has done just that. From security to brand look and feel. I’ve yet to speak to a Kinetic human, but maybe that’s the point! Come on First Direct, keep up! You’re not Midland Bank! Reviewed on: 7th March 2023
Matt Scarff's avatar
Matt Scarff

Reliable online banking

4
The kinetic business app is easy to use and its features help you to see income and outgoing easily. It would none helpful if the card could be used for Apple Pay. Reviewed on: 7th March 2023
Michael Kane's avatar
Michael Kane

Adorable

5
I am very satisfied with the hsbc series, I recommend them with confidence Reviewed on: 7th March 2023
Adriana Cati Radu's avatar
Adriana Cati Radu

A happy customer

5
Very reliable, great customer support and swift response Reviewed on: 7th March 2023
Golden Turkish's avatar
Golden Turkish

Great account for a small business

4
I was already with HSBC as a personal customer, so when I started a small business last year I included them in the mix of options. Happy I did - it's turned out to be a really great account. Simple, low fees and pretty much no nasty surprises. Only two suggestions really on how to improve.. enable international payments from the app + allow the Kinetic Credit Card transactions to flow into Xero as the bank account does. Other than that, i've been really impressed. Reviewed on: 7th March 2023
Oliver's avatar
Oliver

Really bad customer service, bouncing each other from phone to app chat and vica versa

1
I could not use my bank account for 3 days, due to customer service not helping reset the password and pin. Reviewed on: 7th March 2023
E. R. 's avatar
E. R.
Reply from HSBC Kinetic We'll feed this back to our team, we hope other than this issue you're finding the app useful. Many thanks Response date: 28th March 2023
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HSBC Kinetic

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