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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Easy to use.

5
The app is very easy to use and helpful with information to track business finances. Reviewed on: 7th March 2023

Best bank ever

5
Satisfied customer Good customer service Reviewed on: 7th March 2023

Great Business account to have

5
Had an account for 2 years now, never been an issue. Have gone in store and been dealt with and when ever had to ring customer service have sorted out things immediately Reviewed on: 7th March 2023

Easy to use

5
Really user friendly , lots of safety on there and the app is great. Reviewed on: 7th March 2023

Amazing

5
It was smooth easy and secured to join HSBC Kinetic. Onboarding was great Reviewed on: 7th March 2023

Crown healthcare

5
Very good app. Fast customer support, a lot of advantages. Reviewed on: 7th March 2023

Best Banking App for day to day business

5
The best banking app by miles, fast payments, detailed accounts and spending breakdowns. Most importantly the customer service is second to none. All issues are resolved promptly by a knowledgable UK customer service. I’ve also used the chat feature, which is one of the best I’ve used. I would happily recommend. Reviewed on: 7th March 2023

Great digital service

5
Really easy set up, clear info on the app, and good customer service when needed Reviewed on: 7th March 2023

Hassle-free banking

5
HSBC Kinetic provides easy application, quick transactions and the app is very user-friendly. The icon and app looks amazing overall. Reviewed on: 7th March 2023

Really simple to open and operate the account

5
When you need a simple to open and operate bank account Kinetic hits the spot. The verification process is straightforward and the account is very easy to use on the phone app. Reviewed on: 7th March 2023

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