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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

The future of business banking

5
Easy to use, everything you need for a business account. With an amazing level of customer service. Reviewed on: 7th March 2023
O's avatar
O

At your finger tips business banking

5
Very impressive new business banking model an at your finger tips business banking. Really good to have the ability to have a business app that is so simple to take care of all your business needs and transactions, payment and processing of your business Reviewed on: 7th March 2023
Allen's avatar
Allen

Everything you need!

5
Great, very easy to set up and use for a small business! Reviewed on: 7th March 2023
Samantha's avatar
Samantha

Can't fault it

5
The account works perfectly, system works great no issues. Reviewed on: 7th March 2023
Mark jackson's avatar
Mark jackson

Ok app for basic functions with room for improvement

3
App works fine for basic transactions but some key features are still missing more than a year after launch, including statement for savings accounts, possibility to connect to Quickbooks, etc. Also, some of the fees are quite steep. Reviewed on: 7th March 2023
Jerome's avatar
Jerome

Fast application process, clean and functional app

5
The app is cutting edge technology in banking apps. Reviewed on: 7th March 2023
Andrey Enev's avatar
Andrey Enev

No problema so far

4
I have had the account for around 9months and it has covered all my needs so far Reviewed on: 7th March 2023
Nia Price's avatar
Nia Price

Really good

5
Fast to open account, works really well. Good service! Reviewed on: 7th March 2023
Sebastien Bramille's avatar
Sebastien Bramille

Great for small business or start ups.

5
Great for business. Easy to use. Low monthly fees. Everything is available on the app. Very happy with my overall experience. Reviewed on: 7th March 2023
Diana Ngu's avatar
Diana Ngu

Not customer/business friendly.

2
Only workable for ONE user per account. Not workable for multiple users. Infact it's terrible to use in general. Reviewed on: 7th March 2023
The Richards's avatar
The Richards
Reply from HSBC Kinetic Thanks for your review - For now Kinetic has been designed for sole traders and single director sole shareholder companies. If you need multi-user access you may find one of our other accounts more suitable for your business needs https://www.business.hsbc.uk/ Response date: 30th March 2023
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HSBC Kinetic

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