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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Easy to use App, great Business Bank Account

5
I chose the Kinetic account for my new limited company as I was interested in banking with a traditional high street bank that I could visit if need be. The set up of the account was thorough but very straight forward and all completed via the app, which made it really easy. I also liked that I receive a full years worth of free banking. No issues so far, I was able to transfer money and order my business debit card with ease. Would definitely recommend. Reviewed on: 31st March 2022
Osbourne Properties's avatar
Osbourne Properties

Best bank in the world

5
Best bank in the world to now because I'm new customer at the moment for me best bank in the world Reviewed on: 31st March 2022
Samarjit Singh's avatar
Samarjit Singh

perfect

5
HSBC Kinetic very fixable and easy to easy everywhere Reviewed on: 31st March 2022
Esmer's avatar
Esmer

Great service

5
HSBC Kinetic has been a great product! So easy to use from opening the account all the way through usage! Cannot fault it and it has a handy tool to separate outgoings into sections to see your expenditure! Very impressed! Reviewed on: 31st March 2022
RJ Heating's avatar
RJ Heating

At last!...

5
Kinetic is what small business banking should have looked like <4 years ago. Better late than never; bravo HSBC. Reviewed on: 31st March 2022
Dan Watkins's avatar
Dan Watkins

Easy to set up

5
Provide insight of your finance, easy to set up, no hassle, so far so good. Reviewed on: 31st March 2022
Yiping hu's avatar
Yiping hu

Amazing service

5
I started my small business this and the help and support I got for start and setting my was great and the flexibility of the bank service is great Reviewed on: 31st March 2022
William pavitt's avatar
William pavitt

No link to accountancy packages

2
When I was advised to move my business account to Kinetic by HSBC no one mentioned that there is no link to accountancy packages and that all transactions have to be manually uploaded. What an oversight that has cost me so much time and energy. The app itself and customer services on the app are good. But when I complained to HSBC they have done nothing. The complaint was ignored, not responded to, no apology when I chased it, no acknowledgement of the issue, terrible customer service - and its a complaints department! They tried to blame Quickbooks but I know that they had no links to any accountancy packages on launch. So I don't now trust them. Its too much of a hassle to move my account but I wouldn't recommend it to others. Business benefits they offer also don't benefit me at all. Reviewed on: 31st March 2022
Clare 's avatar
Clare

GREAT APP

5
Very simple to set up and use, great features showing monthly incomings and outgoings giving an overview of business health at a glance. Reviewed on: 31st March 2022
David Magennis's avatar
David Magennis

quick response

5
It took very short time to get a business bank account. Excellent Service Reviewed on: 31st March 2022
Mohammad Hoda's avatar
Mohammad Hoda

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