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HSBC Kinetic: Business Account reviews

4.68
Based on 1,939 reviews, last reviewed 2nd Apr 2025
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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85%
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10%
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2%
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1%
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2%

Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025
Tom S's avatar
Tom S

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025
SB's avatar
SB

About this product

HSBC Kinetic Business Account reviews (1939)

Review of the HSBC Kinetic, Business Account:

As a banking problem arose, HSBC Kinetic was there to solve it.

5
As a business owner I am used to unpredictable changes that require quick, efficient resolutions, it's part of the job. But when I took on a business partner and had to change the way I paid myself I effectively needed to set up a new company - for both legal and tax reasons. After a bit of time online, much underwhelmed by what was on offer, I found HSBC Kinetic, and quite simply, my problems were resolved. Signing-up couldn't have been simpler and soon I was banking on my phone with a very intuitive, easy to use app. Reviewed on: 9th March 2023
Reply from HSBC Kinetic Hi Chris, we're delighted to hear that we solved your problem and we hope you'll continue to find the app useful for all your business finance needs. Thanks so much for your review. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Very Happy

5
I've been a HSBC customer for many years, I've had a Kinect account for over a year and will never let a bad word be said about HSBC. Everything is top notch and I know my money is safe. I recommend it with a pure heart, and even encourage you to try it. There are no surprises in this bank. Always top level. Reviewed on: 10th March 2023

Easy to use and reliable

5
The overall experience was always good and simple to use never had any problems recommend with confidence! Reviewed on: 10th March 2023

Exactly what you are looking for

5
Fast, simple and very handy all in one. Amazing Reviewed on: 10th March 2023

Easy to use for busy businesses

5
This is such an easy app to use for busy people like myself. I don't have time to visit banks and queue for ages, but with this app you don't have to it's all in one place. Brilliant! I highly recommend it. Reviewed on: 10th March 2023

Easy and convenient to use

5
Easy and convenient to use, a little hard to find statements but the live chat is very useful and helpful with any issues you may have Reviewed on: 10th March 2023

Best Customer Service

5
The entire process to create the account was simple, communication was clear, the app is easy to use, and customer service when needed is highly responsive and competent. A pleasure to do business with. Reviewed on: 10th March 2023

The best app

5
It’s very easy to use and we can have help when things go wrong Reviewed on: 10th March 2023

Fantastic experience

5
It’s been amazing using HSBC kinetic. I would recommend even in my dreams. Best bank and easy to use . Get in. Reviewed on: 10th March 2023

Easy to use app!

5
Easy to use app, responsive customer service Reviewed on: 9th March 2023

highly recommend

5
Amazing customer service and great experience in business account. Reviewed on: 9th March 2023