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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (388 reviews)

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4.95

Based on 388 reviews, last reviewed 12th Jun 2025

26700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

1 star

Latest highest rating:

5

Absolutely great! Absolutely great! Really easy to get in touch when needed and always helpful Reviewed on: 12th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union Savings reviews (388)

Review of the HEY Credit Union, Savings:

Brilliant staff

I have saved from the outset of this Credit Union, - paying in using different methods. Any reviews are actually read and acted upon if necessary at the highest level. This personal interest and approach is reflected in branch - you get a sense that they are there for you . Reviewed on: 26th August 2021

Been a member since the very beginning.

Been a member since the very beginning. Always found staff friendly and the service good Reviewed on: 21st May 2025

Lifeline

Have been a godsend at point of crisis and staff so kind and helpful Reviewed on: 21st May 2025

Pleasing visit On a day out.

,I just came across the Branch in Goole’ went in and the staff were so knowlageable that I was hooked on saving with them and started a DD savings right away. When I went in to get a statement a year later ‘ I was pleasantly surprised to see how much I’d saved and the staff were just as helpful. Reviewed on: 21st May 2025

Excellent

Been with credit union for a while now, I save money throughout the year and helps with Christmas Reviewed on: 21st May 2025

Very good opportunity for savings.

Very good opportunity for saving and good interest rates on loans. Helpful staff. Reviewed on: 21st May 2025

Saver experience

I’ve been with credit union for years and never had any problems, I save with them and they offer an excellent service Reviewed on: 21st May 2025

All the staff are always so helpful especially to th...

All the staff are always so helpful especially to those people who need extra help and advice with their finances. Reviewed on: 21st May 2025

Very positive but the online app is clunky and not l...

Very positive but the online app is clunky and not like other banking apps that I have from other providers Reviewed on: 21st May 2025

Staff are fantastic.

Staff are fantastic. I enjoy saving with HEY Credit Union as it does exactly what it says on the tin. No fancy gimmicks. I like the fact I can only withdraw if I physically go into the branch too. That's just my preference. Very happy saving with HEY Credit Union Reviewed on: 21st May 2025

Customer service and ease of service

In person, the staff have always been lovely and even after multiple weeks remember my face (and my granny who used to help me). I’ve moved to save more online than in person and my account was locked hey helped me step by step to have it unlocked and continued as normal. Cannot recommend enough. Reviewed on: 21st May 2025

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