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HEY Credit Union: Savings reviews

4.95
Based on 379 reviews, last reviewed 3rd Jun 2025
25800% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Brilliant way to save I set up Christmas saver it’s been brilliant. I’ve even messaged customer service and they got back within the week. Absolutely fantastic. Reviewed on: 3rd June 2025
Sophie N's avatar
Sophie N

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union Savings reviews (379)

Review of the HEY Credit Union, Savings:

HEYU : YOU ARE AMAZING !

5
I joined this credit union after I started in the civil service. Had never thought about it before until a representative attended. I have never drawn any money out, I use it for savings. I pay in a regular amount each month and I am watching it grow ! I don't miss the deduction from my salary at all as it is so regular. I intend to continue my payments when I finish work at the end of the year. This will be a little nest egg for me, when all other channels run out during my retirement, if they run out. If I never use it, it is a very welcome surprise for a family member when the time comes. So very glad I was introduced to it. I have recommended a few colleagues to start this as you do not miss the monthly deposit at all. Reviewed on: 9th May 2025

10 yeears great servicee

5
Been with credit union for almost 10 years now. They deduct from my salary at source (it's got to the point I don't even miss it) and my money is readily available to withdraw online whenever I need it. Reviewed on: 30th May 2025

Joining bonus and quick payment of funds back at Chr...

5
Joining bonus and quick payment of funds back at Christmas time - just what was needed Reviewed on: 29th May 2025

Always polite conversation and no one raises their v...

5
Always polite conversation and no one raises their voice when I visit the credit union. My account is never discussed without the proper authorisation. Reviewed on: 28th May 2025

HEY Credit Union, who knew?

5
Brilliant service and support offered by Hull and ER Credit Union. I struggle to get in to the building due to real life pressure. I’m able to do all my business and banking with them online or over the phone. Staff are brilliant and always helpful. What’s more important never in a queue on the phone or on hold for having to listen to music. HEY CU pick up the phone every time and immediately. My business with them usually completed within a minute or two. I never part leaving disappointed or frustrated. They know me, my business and they are small enough as a union in which I feel I know them. They deserve all the plaudits and recognition that come their way. Another observation from when I’ve physically gone in the building to bank is that they invest in training their staff. They also believe in giving younger people opportunities in the work place and banking. Thus demonstrating their commitment to the long term aims, objectives and future of HEY Credit Union. Reviewed on: 28th May 2025

Easy to set up.

5
Easy to set up. Easy to see progress of my Christmas savings Reviewed on: 28th May 2025

Everything is done so quickly.

5
Everything is done so quickly. Every interaction has been very satisfying Reviewed on: 27th May 2025

Fantastic customer service

5
Very helpful friendly staff & always great customer service. Reviewed on: 27th May 2025

Saving while supporting local community

4
I love being able to save in a way that supports the local community in Hull and East Yorkshire and facilitates people being able to access financial services including savings and loans who otherwise might not be able to. Reviewed on: 27th May 2025

Can tell I'm a valued customer by their responses.

5
Have had some minor issues all created by me! They have resolved them very quickly and offer a personalised service second to none. Reviewed on: 27th May 2025

Fantastic customer service

5
Staff are always friendly and willing to help. Reviewed on: 27th May 2025

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